General Office Support Professional

Active Staffing Resource, Inc. is seeking a dependable, organized, and proactive General Office Support Professional to assist with the day-to-day administrative and operational needs of our healthcare staffing agency.

This position requires someone who is comfortable working independently, has strong computer and critical-thinking skills, and can recognize what needs attention without constant supervision. The ideal candidate is detail-oriented, professional, resourceful, and able to follow assignments through to completion.

Responsibilities

• Provide general administrative and office support.
• Assist with daily business operations and office organization.
• Answer, screen, and route incoming telephone calls professionally.
• Make follow-up calls to employees, applicants, clients, facilities, and vendors.
• Assist with employee onboarding and staffing-related documentation.
• Review files for missing, incomplete, expired, or deficient documentation.
• Track outstanding documents and follow up until requirements are completed.
• Maintain organized electronic and paper files.
• Perform data entry and maintain spreadsheets, reports, and tracking logs.
• Prepare letters, forms, correspondence, and other business documents.
• Assist with scanning, uploading, filing, and organizing records.
• Provide administrative support for payroll, billing, accounting, invoices, and related business functions.
• Assist with tracking employee licenses, certifications, credentials, and required documentation.
• Maintain calendars, deadlines, follow-up lists, and recurring office responsibilities.
• Identify administrative or workflow deficiencies and communicate concerns appropriately.
• Maintain confidentiality of employee, client, financial, and company information.
• Provide additional administrative and operational support as needed.

Required Qualifications

• Strong general office and administrative skills.
• Excellent computer skills are required.
• Proficiency with Microsoft Word, Excel, Outlook, email, electronic filing, and general office technology.
• Ability to learn new computer systems and software quickly.
• Strong critical-thinking and problem-solving skills.
• Strong attention to detail and accuracy.
• Ability to identify missing information, errors, deficiencies, and incomplete processes.
• Ability to function independently with minimal supervision.
• Self-directed with the ability to take initiative and determine what needs attention.
• Ability to prioritize multiple responsibilities and meet deadlines.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Professional telephone and customer-service skills.
• Ability to exercise sound judgment and recognize when an issue should be escalated to management.
• Dependable, accountable, and professional.
• Ability to work effectively both independently and as part of a team.
• Ability to maintain confidentiality.

Preferred Experience

Experience in healthcare staffing, nurse staffing, healthcare administration, medical offices, credentialing, human resources, payroll, billing, accounting support, or related business operations is preferred.

What We Are Looking For

We are seeking someone who does more than wait for the next assignment. The right candidate will recognize what needs to be done, follow up on outstanding items, identify potential problems, communicate effectively, and help keep the office organized and operating efficiently.

We value individuals who are willing to learn, accept responsibility, contribute ideas, and grow as the organization continues to develop.

Active Staffing Resource, Inc. is an Equal Opportunity Employer.

Active Staffing Resource, Inc. is an established healthcare staffing agency founded in 2003 by a Registered Nurse. We connect qualified nursing professionals with healthcare organizations throughout California, providing reliable per diem, temporary, and travel staffing solutions. As a nurse-founded, Women-Owned and Joint Commission-certified organization, we are committed to quality, professionalism, teamwork, and responsive service. We value employees who demonstrate initiative, accountability, and a commitment to supporting healthcare professionals and the organizations we serve.