General Outpatient Behavioral Health Manager

East Bay Community Action Program
  • East Providence, Rhode Island
  • $98,000–$108,000 Per Year
4 days ago

Job Description

Description


Make a Meaningful Impact. Lead with Purpose.

Are you a seasoned behavioral health clinician ready to step into a leadership role where your work shapes the lives of adults, children, and families across your community? EBCAP is looking for a dynamic and compassionate Program Manager to lead our Certified Community Behavioral Health Clinic (CCBHC) outpatient program.

This is more than a management role — it's an opportunity to champion trauma-informed, recovery-oriented care while building and supporting a team of dedicated clinicians doing meaningful work every day.

What You'll Do


You'll provide clinical and administrative leadership for a multidisciplinary outpatient team serving individuals with mental health, substance use, and co-occurring conditions. Day to day, you'll:
  • Supervise and mentor outpatient clinicians, case managers, and support staff
  • Drive timely patient access, engagement, and continuity of care
  • Ensure excellence in clinical documentation, treatment planning, and evidence-based practice
  • Monitor productivity, scheduling, and operational performance metrics
  • Partner with primary care, quality improvement, and leadership teams to deliver integrated, whole-person care
  • Lead staff recruitment, onboarding, professional development, and performance evaluations
  • Support crisis response, risk management, and patient safety initiatives

What We're Looking For


  • Master's degree in Social Work, Counseling, or related behavioral health field
  • Active Rhode Island LICSW or LCDP license
  • 5+ years of behavioral health clinical experience
  • Prior supervisory or program management experience
  • Strong clinical judgment, leadership skills, and a collaborative spirit
Core Competencies

  • Strong clinical supervision skills 
  • Strong clinical judgment and problem-solving abilities. 
  • Strong leadership, organizational, and communication skills. 
  • Ability to build collaborative relationships across multidisciplinary teams. 
  • Commitment to quality improvement, patient-centered care, and staff development. 
  • Proficiency in EHR systems and Microsoft Office applications. 

Benefits


For Full-Time Employees Working 30-40 hours per week, EBCAP offers:

  • Subsidized, comprehensive medical (BCBSRI) and dental (Delta Dental) insurance plans 
  • Supplemental vision insurance (Delta Dental)
  • Voluntary medical and dependent care flexible spending accounts
  • Up to 3% matching 403(b) retirement plan
  • Employer-paid life insurance 
  • Generous paid time off including vacation, holidays, personal days, and sick time
  • Mileage reimbursement
  • Tuition reimbursement
  • Employer-paid professional development 
  • Employee assistance program

Numbers & Facts

LocationEast Providence, Rhode Island
Salary$98,000–$108,000 Per Year
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Skills

  • Behavioral Healthunmatched
  • Case Managementunmatched
  • Clinical Competencyunmatched
  • Clinical Medicineunmatched
  • Clinical Study Publicationsunmatched
  • Communication Skillsunmatched
  • Community Healthunmatched
  • Cross-Functionalunmatched
  • Dental Insuranceunmatched
  • Documentation Planunmatched
  • Employee Assistance Planunmatched
  • Leadershipunmatched
  • Medical Record Systemunmatched
  • Mentoringunmatched
  • Microsoft Officeunmatched
  • Onboardingunmatched
  • Organizational Skillsunmatched
  • Outpatient Careunmatched
  • Patient Careunmatched
  • Patient Safetyunmatched
  • Performance Analysisunmatched
  • Performance Metricsunmatched
  • Performance Reviewsunmatched
  • Primary Careunmatched
  • Problem Solving Skillsunmatched
  • Project/Program Managementunmatched
  • Psychiatry and Mental Healthunmatched
  • Quality Managementunmatched
  • Quality of Careunmatched
  • Risk Managementunmatched
  • Social Workunmatched
  • Staff Developmentunmatched
  • Team Playerunmatched
  • Time Managementunmatched

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