Generalist Assessor - Polk and Surrounding Counties

CareStar

Des Moines, IA

JOB DETAILS
SKILLS
Auto Insurance, Calibration, Case Management, Community and Social Services, Computer Skills, Driver's License, Health Plan, Healthcare, Interpersonal Skills, Leadership, Long-Term Care, Maintain Compliance, Managed Care, Medical Records, Microsoft Office, Needs Assessment, Quality Assurance, Social Work, Special Needs, State Laws and Regulations, Willing to Travel
LOCATION
Des Moines, IA
POSTED
2 days ago
Generalist Assessor - Polk & Surrounding Counties

Company: CareStar, Inc.

Location: Polk County, IA (and surrounding areas)

Job Type: Full Time | Remote with Field Visits

Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Generalist Assessor to join our Iowa Clinical Department. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Generalist Assessor, you'll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You'll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

  • Adheres to the CareStar Rule in performance of job responsibilities.
  • Understands and complies with CareStar Policies and Procedures.
  • Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence.
  • Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar.
  • Perform initial and ongoing assessments using approved tools and procedures.
  • Evaluate functional status, service needs, supports, and risks.
  • Complete all required documentation accurately and on time.
  • Communicate assessment findings and follow-up needs to designated parties.
  • Coordinate with members, caregivers, case managers, MCOs, and agency staff as needed.
  • Maintain compliance with policies, confidentiality rules, and reporting expectations.
  • Participate in training, quality assurance, and calibration activities.

Minimum Qualifications

  • A Bachelor's Degree or a minimum of 4 years of professional experience in the field of intellectual, developmental, and/or physical disabilities required.
  • Effective organizational, interpersonal, communication and leadership skills.
  • Effective computer skills with familiarity with suite of Microsoft Office programs.
  • Reliable transportation to travel within assigned region as business requires.
  • Valid driver's license and car insurance as required by State law.

Why Join CareStar?

  • Competitive salary based on experience and education
  • Comprehensive benefits: Medical, dental, vision, life insurance
  • 401(k) with a generous company match
  • Paid time off + 10 paid holidays
  • Employee Stock Ownership Plan (ESOP) – become a part-owner in the company
  • Supportive, mission-driven culture focused on improving lives

About the Company

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CareStar