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Generative AI Training Specialist

ICONMA, LLC

New York, NY

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JOB DETAILS
SALARY
$84.66–$89.66 Per Hour
SKILLS
Adult Learning, Artificial Intelligence (AI), Best Practices, Communication Skills, Continuous Improvement, Customer Training, Detail Oriented, Documentation, Entertainment and Media, Health Plan, High-Throughput Screening (HTS), Improvement Metrics, Instructional Design, Learning Management System (LMS), Microsoft Outlook, Microsoft Product Family, Microsoft SharePoint, Multitasking, Organizational Skills, Program Evaluation, Software Administration, Training/Teaching, Use Cases, Writing Skills
LOCATION
New York, NY
POSTED
1 day ago
Our Client, a Global Services and Media company, is looking for a Generative AI Training Specialist to work a hybrid schedule out of their NYC office.
 
Responsibilities:
  • Design and facilitate live and on-demand training on generative AI tools, including (but not limited to) client GPT, ChatGPT Enterprise, Microsoft Copilot, and Claude.
  • Build and deliver training on AI coding assistants such as Claude Code and OpenAI Codex, helping engineering and technical teams learn to use these tools effectively in their day-to-day development work.
  • Develop clear, engaging learning materials, including guides, job aids, and video content, for employees at varying levels of AI fluency.
  • Support the Generative AI Champions community group and other Tech Academy programs by contributing content and aligning to existing sessions.
  • Serve as a support resource for employee questions about AI tools, use cases, and responsible use guidelines.
  • Partner with HTS stakeholders to ensure training reflects current client policies on data privacy and AI usage.
  • Track training participation, learner feedback, and engagement metrics to continuously improve program effectiveness.
  • Collaborate with vendors and internal teams to stay current on AI tool updates and surface relevant learning opportunities.
 
Requirements:
  • 3–5 years of experience in training, instructional design, adult education, or a related field.
  • Hands-on experience with generative AI tools (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot, or similar); experience training others on generative AI tools is preferred.
  • Familiarity with AI coding assistants such as Claude Code and OpenAI Codex, with the ability to translate their capabilities into training for both technical and non-technical audiences.
  • Excellent documentation, communication, and organizational skills.
  • Strong written communication skills with the ability to explain technical concepts clearly to non-technical audiences.
  • Holds a bachelor’s degree in adult education, instructional design, communications, or a related field, or has equivalent work experience.
  • Experience designing and facilitating both live (virtual/in-person) and asynchronous learning.
  • Understanding of adult learning theory and how to apply it to AI-related content.
  • Comfortable working in a fast-changing environment where tools, policies, and best practices evolve quickly.
  • Strong organizational skills and consistent attention to detail across multiple concurrent projects.
  • Proficiency with Microsoft 365 tools, specifically Teams, SharePoint, OneDrive, and Outlook.
  • Experience with Learning Management Systems is preferred.
  • Familiarity with responsible AI use principles and data privacy considerations is a plus.
 
Why Should You Apply?
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About the Company

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ICONMA, LLC

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