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Generative AI Training Specialist

Iconma

New York, NY

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JOB DETAILS
SALARY
$84.66–$89.66 Per Hour
SKILLS
Adult Learning, Artificial Intelligence (AI), Best Practices, Communication Skills, Continuous Improvement, Customer Training, Detail Oriented, Documentation, Entertainment and Media, Health Plan, High-Throughput Screening (HTS), Improvement Metrics, Instructional Design, Learning Management System (LMS), Microsoft Outlook, Microsoft Product Family, Microsoft SharePoint, Multitasking, Organizational Skills, Program Evaluation, Software Administration, Training/Teaching, Use Cases, Writing Skills
LOCATION
New York, NY
POSTED
1 day ago
Our Client, a Global Services and Media company, is looking for a Generative AI Training Specialist to work a hybrid schedule out of their NYC office.
 
Responsibilities:
  • Design and facilitate live and on-demand training on generative AI tools, including (but not limited to) client GPT, ChatGPT Enterprise, Microsoft Copilot, and Claude.
  • Build and deliver training on AI coding assistants such as Claude Code and OpenAI Codex, helping engineering and technical teams learn to use these tools effectively in their day-to-day development work.
  • Develop clear, engaging learning materials, including guides, job aids, and video content, for employees at varying levels of AI fluency.
  • Support the Generative AI Champions community group and other Tech Academy programs by contributing content and aligning to existing sessions.
  • Serve as a support resource for employee questions about AI tools, use cases, and responsible use guidelines.
  • Partner with HTS stakeholders to ensure training reflects current client policies on data privacy and AI usage.
  • Track training participation, learner feedback, and engagement metrics to continuously improve program effectiveness.
  • Collaborate with vendors and internal teams to stay current on AI tool updates and surface relevant learning opportunities.
 
Requirements:
  • 3–5 years of experience in training, instructional design, adult education, or a related field.
  • Hands-on experience with generative AI tools (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot, or similar); experience training others on generative AI tools is preferred.
  • Familiarity with AI coding assistants such as Claude Code and OpenAI Codex, with the ability to translate their capabilities into training for both technical and non-technical audiences.
  • Excellent documentation, communication, and organizational skills.
  • Strong written communication skills with the ability to explain technical concepts clearly to non-technical audiences.
  • Holds a bachelor’s degree in adult education, instructional design, communications, or a related field, or has equivalent work experience.
  • Experience designing and facilitating both live (virtual/in-person) and asynchronous learning.
  • Understanding of adult learning theory and how to apply it to AI-related content.
  • Comfortable working in a fast-changing environment where tools, policies, and best practices evolve quickly.
  • Strong organizational skills and consistent attention to detail across multiple concurrent projects.
  • Proficiency with Microsoft 365 tools, specifically Teams, SharePoint, OneDrive, and Outlook.
  • Experience with Learning Management Systems is preferred.
  • Familiarity with responsible AI use principles and data privacy considerations is a plus.
 
Why Should You Apply?
#mcb

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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