Genesys Developer

Position: Genesys Developer
Location: Jacksonville, Florida and Remote only in Eastern and Central Coast
Duration: Contract
Job ID: 177380
Pay Range: $60.50/Hr-67.50/Hr

Job Overview:
We are seeking a skilled Genesys Developer/Engineer to join our team. The ideal candidate will have extensive experience with Genesys Cloud, implementation, and deployment, as well as expertise in IVR/Call Flow design and configuration. This role will support a major Genesys call center implementation and contact center modernization initiative.

Responsibilities:

• Develop and implement Genesys Cloud solutions.
• Design and configure IVR/Call Flows.
• Administer and develop contact center platforms.
• Support new contact center rollouts.
• Integrate REST APIs and CRM systems (preferred).

• 5+ years of experience with Genesys.
• Strong hands-on experience with Genesys Cloud.
• Proven experience in Genesys implementation and deployment.
• Experience with large-scale contact center migrations (preferred).
• Genesys Cloud Certification (preferred).
• Healthcare industry experience (preferred).

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
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Pay Range:$60.50/Hr-67.50/Hr

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

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