Customer Experience, Desktop PC, Enterprise JavaBeans (EJB), Genesys Routing Products, Genesys Solutions, Genesys T-Server, Java, Java Platform Enterprise Edition (Java EE/J2EE), Java Servlets, JavaServer Faces (JSF), JavaServer Pages (JSP), Microsoft .NET, Microsoft ADO.NET (ActiveX Data Object), Microsoft ASP.NET (Active Server Page), Microsoft C# (C Sharp), Network Routing, Operations, SIP (Session Initiation Protocol), System Integration (SI), Testing, Voice Portals, Workforce Management
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Installation, configuration and testing of Genesys software
- Support large implementations of the Genesys product suite
- Daily operations and maintenance
Requirements
3+ years experiences with:
- Genesys Enterprise Routing solutions
- Genesys T-Server and I-Server integrations
- Genesys SIP Server
- Genesys Voice Portal (GVP)
- Genesys Reporting
Desired
2+ years experience with:
- Genesys eServices
- Genesys Workforce Management
- Genesys Agent Desktops (GAD and iWS)
- Genesys Info Mart and Interactive Insights
- J2EE (Java, Servlets, JSP, EJB, JSF)
- .NET (C#, ASP.NET, ADO.NET)
Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.
P
PTP
PEAKE Technology Partners is a managed service provider based in Crofton, MD that focuses on healthcare practices.
20 to 49 employees
Paid Sick Days, Parking, Performance Bonus, Professional Development, 401K, Employee Events, Transportation Allowance, Tuition Reimbursement, Work From Home, Life Insurance
http://www.peaketechnology.com