Genetic Counseling Assistant

Summary

• Supports the functions of the Genetics Clinic by performing a variety of administrative tasks and working collaboratively with Genetic Counselors and other team members.
• Serves as one of the first points of contact for patients by conducting family history phone calls and constructing pedigrees.
• Prepares patient charts for upcoming appointments including procuring relevant personal medical and family history records, completing test requisition forms.
• Contacts patients after appointments to obtain any follow-up information.
• Contacts insurance companies to facilitate genetic testing coverage.
• Assists with creation of accurate patient-centered education materials.
• Enters patient and clinical data into clinic databases.
• Maintains pertinent clinical records.
• Tracks patient's genetic testing process and results.
• Serves as the point of contact for genetic testing laboratories/vendors for clinical updates, billing policies and issues, coordinating meetings with the Genetics Team.
• Maintains confidentiality.

Schedule

• Full-time | 80 hours per two weeks | On-site
• Daytime shifts, typically between the hours of 8:00AM and 4:30PM
• No weekends or holidays

Pay and Benefits

• Starting pay begins at $20.20 per hour; exact wage determined by years of related experience

• Pay range: $20.20 - $32.96 per hour.

• Full-time benefits: Medical, dental, PTO, retirement, employee discounts and more!

Qualifications

• Bachelor's Degree in biological/health sciences required

• Or (if no such degree) a minimum of five years of experience in a clinical setting, administrative and scheduling experience required

• Basic knowledge of genetic concepts and terminology with interest in genetics and genetic counseling.

• Ability to communicate effectively with patients and healthcare professionals, both over the phone and in person.

• Ability to interact sensitively with patients.

• Excellent organization, customer service, and problem-solving skills.

• Ability to work efficiently both in a team environment and independently.

• Ability to learn quickly.

• Previous experience working in a healthcare setting strongly preferred.

Department

Genetic counseling provides information and support to individuals and families with genetic conditions or birth defects, or to individuals or couples who have an increased chance of having a child with a genetic condition or birth defect.

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.