The Cashier (Pit Crew) reports to the Gibson Garage General Manager and will work in a high paced and interactive environment while providing seamless customer experience. You will be responsible for all POS functions, cash-wrap standards, floor sets and stock replenishment. You could also find yourself assisting the most seasoned players or inspiring the next generation of guitar players.
Essential Functions
Finalize customer sales at POS along with packaging standards
Maintain floor and cash-wrap standards
Assist customers with selections in Accessory and Lifestyle categories
Provide guidance to customers looking for repair and restoration service
Other duties as assigned.
Required Skills/Abilities
Bilingual: English/Spanish (preferred but not required)
Proficient in daily POS functions and opening/closing procedures
Maintain floor sets and stock replenishment
Ability to ask open ended questions to understand customer wants and/or needs
Outstanding time management skill set with the ability to prioritize task
Required Education and Experience
High School Diploma or GED required.
Retail experience is preferred but not required.
Essential Knowledge
Excellent written and oral communication skills.
Project management skills combined with ability to work as part of a team
Personal Qualities
Passionate about working and winning in a team environment.
Results oriented and driven, with a track record for delivering to plan
Flexibility to adapt quickly to changing circumstances. Able to proactively question and challenge to prioritize and identify solutions in timely manner
Clear and logical thinker
Relish working in a company with a diverse, challenging, and fast paced environment
Travel Requirements
This position is primarily onsite at the Gibson Garage Miami and may require minimal irregular travel as operational needs arise.
Physical Demands
Must be able to have a flexible schedule and work mornings, evenings, weekends and holidays.
Must be able to work in a loud environment for 8+ hours.
Standing and walking required 90% of the time.
Lifting required 20% of the time with a max weight of 50lbs.
Numbers & Facts
Location
Miami, FL
Skills
Communication Skillsunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
English Languageunmatched
Establish Prioritiesunmatched
High School Diplomaunmatched
Maintenance Servicesunmatched
Multilingualunmatched
People Managementunmatched
Physical Demandsunmatched
Presentation/Verbal Skillsunmatched
Project/Program Managementunmatched
Salesunmatched
Spanish Languageunmatched
Team Playerunmatched
Time Managementunmatched
Willing to Travelunmatched
Writing Skillsunmatched
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