Customer Support/Service, Detail Oriented, Hospital, Interpersonal Skills, Inventory Levels, Life Insurance, Merchandising, Mobile Payments, Organizational Skills, Point of Sale (POS) Systems, Resolve Customer Issues, Retail, Retail Sales, Shipping/Receiving, Transaction Processing/Management, Vision Plan
IDR is seeking a Gift Shop Associate to join one of our top clients for an opportunity in Memphis, TN. This role supports the hospital gift shop customer service and sales team in a retail environment dedicated to serving patients, families, visitors, and staff with compassion and professionalism.
Position Overview for the Gift Shop Associate:
- Greet customers, answer product questions, and assist with selections and purchases.
- Operate point-of-sale (POS) systems to process transactions accurately (cash, credit, mobile payments).
- Handle returns, exchanges, and basic customer concerns in a professional manner while maintaining a welcoming, clean, and organized shopping environment.
- Support merchandising & inventory tasks, including stocking shelves, supporting seasonal resets, and maintaining visual standards.
- Assist with receiving, unpacking, and organizing inventory shipments, and monitor inventory levels to communicate restocking needs.
Requirements for the Gift Shop Associate:
- 1-2 plus years' experience.
- Strong customer service and interpersonal skills.
- Attention to detail and accuracy in cash handling and inventory tasks.
- Ability to work in a fast-paced, emotionally sensitive environment.
- Flexibility to work varied shifts, including weekends and holidays.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com