GIS and Project Manager

GIS and Project Manager

Salary

$84,346.00 - $139,750.00 Annually

Location

9-1-1 Communications Center, 3516 Hopkins Road, VA

Job Type

Full-Time Permanent

Job Number

87M00000134

Department

Emergency Communications

Opening Date

09/10/2026

Closing Date

10/10/2026 8:42 AM Eastern

• Description
• Benefits
• Questions

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The anticipated hiring range for this role will be $84,346 - $112,048.

The GIS and Project Manager works within the Technology Division of the Department of Emergency Communications, Preparedness and Response (DECPR) and provides advanced technical, analytical, and project-management support for mission-critical public safety systems. The position is responsible for enterprise GIS administration, application and interface development, system integration, data management, technical project leadership, and support of technology used by 911 Operations, the Office of Emergency Management, the Radio Shop, and partner public safety agencies.

The position serves as the departments technical subject-matter expert for GIS, computer-aided dispatch applications, public safety data interfaces, and internally developed applications. The employee collaborates with departmental leadership, operational staff, the Department of Information Technology, vendors, regional partners, and other City agencies to design, implement, maintain, and improve reliable technology solutions supporting law enforcement, fire, EMS, emergency communications, and emergency management.

Duties include but are not limited to

• Serve as project manager and technical lead for projects involving CAD, GIS, 911 call handling, radio systems, logging recorders, fire station alerting, camera systems, emergency management systems, AI solutions, and related public safety technologies.
• Design, develop, test, document, deploy, and maintain interfaces between CAD, GIS, RMS, radio systems, emergency notification systems, logging recorders, fire station alerting systems, mobile applications, and third-party vendor platforms.
• Serve as the departments subject-matter expert for Esri ArcGIS, enterprise GIS architecture, public safety mapping, geodatabases, web maps, dashboards, and GIS integrations.
• Serve as the departments subject-matter expert for Hexagon Xalt/Edge Frontier, including interface development, workflow automation, troubleshooting, and maintenance.
• Develop and support custom applications, databases, scripts, dashboards, and automated processes that improve departmental operations and reduce reliance on commercial software.
• Evaluate operational processes and identify opportunities to improve efficiency through technology, automation, GIS, and application development.
• Maintain public safety data integrity through validation, synchronization, quality control, documentation, and troubleshooting.
• Develop technical architecture, interface specifications, implementation plans, test plans, and recovery documentation.
• Conduct technical reviews of vendor proposals, Statements of Work, system designs, and implementation plans.
• Coordinate testing, implementation, upgrades, and production deployments.
• Support system redundancy, backup, disaster recovery, and continuity of operations for mission-critical applications.
• Provide technical support during outages, major incidents, planned events, and emergency activations.
• Provide after-hours, weekend, holiday, and on-call support for critical systems.
• Develop innovative internally supported applications and automated workflows that streamline City operations, improve customer service, and reduce the cost of commercial software solutions.
• Coordinate with local, regional, state, and federal partners on interoperability initiatives, grants, and shared public safety technology projects.
• Provide technical guidance, documentation, training, and knowledge transfer to departmental personnel.
• Coordinate the maintenance, validation, and submission of ESInet GIS data required for Next Generation 911 (NG911), ensuring data accuracy, compliance with applicable standards, and uninterrupted emergency call routing throughout the Commonwealths ESInet.
• Perform other related duties as assigned.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

• Bachelors degree in Information Technology, Computer Science, Geography, Geographic Information Systems, Software Development, Engineering, or a closely related field.
• Experience with managing medium-to-large projects in a multi-department/multi-agency environment
• Five years of professional experience involving GIS administration, application development, systems integration, database administration, public safety technology, or management of medium-to-large technology projects in a multi-agency environment.
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.
• Experience supporting mission-critical 24/7 systems is preferred. An equivalent combination of training and experience may be considered.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• None required

KNOWLEDGE, SKILLS, AND ABILITIES:

TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

• Application development and systems integration.
• SQL Server, database design, and data management.
• Public safety CAD systems and operational workflows.
• REST APIs, web services, and interface development.
• Project management, testing, and change management.
• Cybersecurity principles, data integrity, backup, and recovery.
• Ability to troubleshoot complex enterprise applications and communicate effectively with technical and non-technical stakeholders.
• Enterprise GIS administration and public safety mapping.

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly perform repetitive motions, see, grasp, and finger; frequently talk and hear; and occasionally feel, lift, pull, push, walk, stand, reach, crawl, crouch, kneel, stoop, balance, and climb. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

02

5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

03

Which answer best describes your highest level of education?

• High School Diploma/ GED
• Some college
• Associates Degree
• Bachelors Degree
• Advance Degree

04

Do you have verifiable experience working in Public Safety?

• Yes
• No

05

Which best describes your years of experience in maintaining and managing Geographic Information Systems (GIS) technology?

• Limited experience
• Proficient experience
• Intermediate experience
• Advance experience

06

How many years of project management experience do you have?

• Less than five (5) years of experience
• Five (5) to eight (8) years of experience
• Eight (8) or more years of experience

07

Which best describes your years of experience providing customer service (internal or external) as it relates to assisting with equipment access, operations, and/or general service requests?

• Less than 5 years of experience
• Five (5) to eight (8) years of experience
• Eight (8) or more years of experience

08

Do you have experience preparing and submitting routine and special technical reports to management?

• Yes
• No

09

Do you have any certifications? If so, please describe:

10

Are you willing to work an on-call/nights/weekend/holiday schedule?

• Yes
• No

11

Employees in this job classification are designated ESSENTIAL PERSONNEL and must be available to report to work during disasters, inclement weather, and other declared emergencies. Are you available and willing to work under these conditions?

• Yes
• No

Required Question

Employer City of Richmond

Address 900 East Broad Street

Suite

Richmond, Virginia, 23219

Phone (804) 646-5660

804-646-5660

Website https://www.rva.gov/