Accounting, Analysis Skills, Asset Management, Automatic Call Distributor (ACD), Benchmarking, Brio, Budgeting, Business Analysis, Business Case, Business Model, Business Operations, Business Performance Management, Business Plan, Business Support, Calendar Management, Capacity Utilization, Community Support, Community and Social Services, Compensation and Benefits, Customer Support/Service, Data Analysis, Dental Insurance, Distribution Operations, Economic Analysis, Electrical Utility, Electricity, Financial Analysis, Financial Operations, Financial Risk, Forecasting, Gap Analysis, Geographic Information Systems (GIS), Geospatial Analysis, Intelligence Gathering, Leadership, Maintain Compliance, Mentoring, Microsoft Access Database, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Operational Audit, Operational Support, Operations Management, Operations Planning, Operations Processes, Organizational Skills, Performance Analysis, Performance Metrics, Power Outages, Presentation/Verbal Skills, Problem Solving Skills, Project Evaluation, Project/Program Management, Regulations, Reporting Skills, Risk Analysis, Root Cause Analysis, SAP, SAP BusinessObjects, Scorecarding, Statistics, System Operations, Trend Analysis, Variance Analysis, Vision Plan, Workforce Management, Writing Skills