The SMC IT Infrastructure Manager will partner with the IT Leadership team to ensure the IT infrastructure's availability, performance, and stability support SMC's strategic goals. This role will oversee and direct infrastructure services such as data center network, compute, storage, server and virtualization, WAN/MAN, campus networking, and operational security. The IT Infrastructure Manager will lead an advanced team of system administrators and engineers to provide outstanding support to other IT teams and the business. This position is an essential leader on a team that encourages an adaptable culture, transformative thinking, and continuous learning.
ESSENTIAL DUTIES
Provide awesome support for current and future enterprises systems
Collaborate with partners on value driven solutions, shared learning opportunities, driving new technology, innovation, and adoption
Oversee IT Infrastructure implementations, forecasting, and maintenance concentrating on technical and financial impacts
Lead a team of System Administrators and Engineers in charge of various hardware and software platforms for the department
Proactively look for ways to improve administration, monitoring, reporting, and standard operating procedures
Manage vendor, partner, and manufacturer relationships
Create and monitor metrics to continuously improve IT Infrastructure services
Perform annual salary and performance reviews
Other duties as assigned
TEAM MANAGEMENT
Build, support, and develop an effective team
Influence team members to take positive action, accountability, and responsibility for their work performance
Provide constructive feedback to direct reports as needed
Develop career path & succession plans and recommend development opportunities to team members to enhance their personal and professional growth
Perform annual salary and performance reviews
DESIRED EXPERIENCE
Demonstrated experience managing a team of Networks, System, and/or Data Center Engineers
Involvement in successful large hardware/software implementations
Vendor and contract management
PHYSICAL DEMANDS/WORK ENVIRONMENT
Collaborative team environment in a shared workspace
General office, computer room, warehouse, and factory areas
Off-hours work and travel as required
Carry mobile phone during work and off-hours
Vigilant adherence to SMC IT security policies and procedures
Able to sit for extended periods of time
Minimum lifting requirements of 15 pounds
If applicable, eligible to work in the United States without visa sponsorship
MINIMUM REQUIREMENTS
Bachelors degree in relevant field of study, or equivalent verifiable education/work experience
5+ years of verifiable experience in designing, building, and managing large Enterprise IT networks
7+ years of management and/or supervisory experience
Valid passport
Ability to travel abroad
For internal use only: IT001
Numbers & Facts
Location
Noblesville, IN
Skills
Alliance/Partner Managementunmatched
Cellular Telephoneunmatched
Computer Networksunmatched
Computer Securityunmatched
Continuous Improvementunmatched
Design Verificationunmatched
Forecastingunmatched
Gitunmatched
Improvement Metricsunmatched
Information Technology & Information Systemsunmatched
Management of Information Systems/Technology (MIS)unmatched
Metropolitan Area Network (MAN)unmatched
Network Operations Centerunmatched
Network Securityunmatched
Network Systemsunmatched
Operations Security (OPSEC)unmatched
People Managementunmatched
Performance Reviewsunmatched
Standard Operating Procedures (SOP)unmatched
Succession Planningunmatched
Systems Administration/Managementunmatched
Systems Engineeringunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Technical Leadershipunmatched
Technical Supportunmatched
Vendor/Supplier Managementunmatched
Virtualizationunmatched
Warehousingunmatched
Wide Area Network (WAN)unmatched
Willing to Travelunmatched
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