Global Accounts Receivable Manager

Credit & Accounts Receivable Manager | Global AR + Credit Leadership | Consumer Products

This Jobot Job is hosted by: Jillian Morgan
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Salary: $110,000 - $130,000 per year

A bit about us:

We are an established, innovative consumer products organization with a global customer base and a strong reputation in our industry.

As our business continues to evolve, we are looking for an experienced Credit & AR leader to take ownership of a critical finance function. This person will partner closely with Finance leadership as well as Sales, Operations, Customer Service, Logistics, and Supply Chain to improve cash flow, manage credit exposure, strengthen processes, and support the continued growth of the organization.

This is not a role for someone who wants to manage solely from a distance. We are looking for a leader who is equally comfortable setting strategy, analyzing the numbers, working directly with customers, solving account issues, and rolling up their sleeves alongside the team.

The compensation provided does not include bonuses, additional compensation, etc.

Why join us?

● High-impact leadership role with ownership of the global AR and credit function
● Direct exposure to the Assistant Controller and CFO
● Own and influence credit strategy, collections, cash flow, DSO, bad debt, and order-to-cash
● Partner cross-functionally with Sales, Operations, Customer Service, Logistics, and Supply Chain
● Opportunity to improve systems, reporting, automation, and existing processes
● Lead and develop an AR/Credit team
● Work within a global business supporting domestic and international customers and distributors
● Ideal environment for someone who enjoys being both strategic and hands-on
● Join a culture that values people who are hungry, humble, smart, entrepreneurial, resilient, and committed to doing the right thing

Job Details

The Opportunity

As the Credit & Accounts Receivable Manager, you will lead the organization's global Accounts Receivable, Credit, Collections, Cash Application, and Order-to-Cash operations.

You'll be responsible for both the strategic direction and day-to-day execution of the function. This includes evaluating customer creditworthiness, establishing appropriate credit limits and payment terms, monitoring customer exposure, driving collections, overseeing cash application, resolving account discrepancies, and ensuring the organization maintains strong AR controls and processes.

You'll also serve as an important business partner across the organization. Rather than operating Credit and AR in a silo, you'll work closely with Finance, Sales, Operations, Customer Service, Logistics, and Supply Chain to balance customer relationships with appropriate financial controls.

A major part of the position will be using data to understand the health of the receivables portfolio, identify areas of risk, and take action. You'll monitor aging, DSO, CEI, bad debt, collection performance, and other key metrics while providing reporting and cash collection forecasts to financial leadership.

The position also owns the company's dealer and distributor credit programs, including domestic and international distributors, and partners with Logistics and Supply Chain on credit holds and order releases.

What You'll Be Doing
Credit Management & Risk
● Evaluate new and existing customers for creditworthiness
● Make informed credit decisions based on financial and customer information
● Establish appropriate credit terms and credit limits
● Maintain and enforce company credit and collection policies
● Monitor customer credit exposure and identify potential areas of risk
● Manage domestic and international credit exposure
● Support international credit and export documentation requirements
● Make recommendations regarding credit holds and account restrictions
● Balance risk management with maintaining strong customer relationships
Accounts Receivable & Collections
● Manage the end-to-end collections process
● Monitor outstanding receivables and maintain regular communication with customers regarding payment
● Review AR aging and identify accounts requiring immediate action
● Drive improvements in DSO, CEI, aging, and overall collection performance
● Develop strategies for difficult or significantly past-due accounts
● Partner with Sales and other internal stakeholders to resolve disputes and accelerate collections
● Escalate accounts to outside collection agencies when appropriate
● Partner with financial leadership on bad debt analysis and reserve management
Cash Application & Reconciliations
● Oversee the accurate and timely posting of daily cash receipts
● Ensure customer payments are appropriately applied
● Reconcile customer accounts and investigate discrepancies
● Resolve unapplied cash and account issues
● Support month-end close activities
● Assist with reconciliations, write-offs, and related journal activity
● Ensure AR balances and supporting records remain accurate
Reporting, Analytics & Cash Forecasting
● Prepare regular reporting on past-due accounts and overall AR performance
● Provide senior Finance leadership with visibility into collection activity and areas of risk
● Forecast expected cash collections
● Monitor and report on key AR and credit KPIs
● Analyze trends within the receivables portfolio
● Identify opportunities to improve cash flow and working capital
● Use data to drive decisions and corrective action
Dealer, Distributor & International Accounts
● Manage credit programs supporting dealers and distributors
● Support both domestic and international customer relationships
● Review distributor inventory and payment trends
● Identify potential credit or collection concerns
● Coordinate the resolution of rebates, deductions, pricing issues, and other customer disputes
● Partner with Logistics and Supply Chain regarding order releases and credit holds
Process Improvement, Systems & Controls
● Maintain strong internal controls throughout AR and credit processes
● Evaluate current processes and identify opportunities for improvement
● Drive greater efficiency and accuracy through automation and improved reporting
● Leverage ERP and reporting systems to strengthen visibility into AR performance
● Improve workflows across credit, collections, cash application, and reconciliation
● Partner cross-functionally to improve the overall order-to-cash process
Leadership
● Lead, develop, and mentor members of the AR/Credit team
● Establish clear expectations and accountability
● Help team members prioritize accounts and collection activities
● Develop a high-performing, customer-focused team
● Create an environment that balances urgency, accountability, and collaboration
● Lead by example and remain willing to jump into the work when necessary

What We're Looking For

The ideal candidate brings significant experience across Accounts Receivable, Credit, and Collections, rather than experience limited to only one area of the function.

You should be comfortable moving between high-level strategy and detailed execution. One day may involve discussing cash forecasts and DSO with financial leadership, while another may require getting directly involved in a complicated customer reconciliation or collection issue.

Experience & Qualifications
● Bachelor's degree in Accounting, Finance, Business, or a related discipline
● 10+ years of progressive experience within Accounts Receivable, Credit, and/or Collections
● Strong experience evaluating customer creditworthiness and managing credit risk
● Experience establishing and managing customer credit limits and payment terms
● Strong understanding of AR aging and collection strategy
● Experience managing and improving DSO
● Knowledge of bad debt management and bad debt reserves
● Hands-on experience with account reconciliations and cash application
● Experience working within the complete order-to-cash lifecycle
● Previous experience leading, mentoring, or developing an AR/Credit team preferred
● Consumer products, electronics, or a related industry background is a plus but not required

Systems & Technical Skills
● Experience working within a major ERP environment
● Experience with systems such as PeopleSoft, Oracle, Epicor, SAP, NetSuite, or similar
● Advanced Excel skills
● Strong reporting and analytical capabilities
● Power BI experience is beneficial
● Experience leveraging technology and AI tools to improve efficiency is a plus
● Ability to interpret AR data, identify trends, and translate findings into action

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

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