Global Client Manager

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

The overall objective of the Global Client Manager role is to facilitate and own the delivery of the end-to-end onboarding journey for the Corporate Priority Client base, across the global Client Management network.  Acting as a global single point of escalation both internally and externally, orchestrating client outreach, coordinating KYC New to Bank and all related onboarding function for Corporate client sectors.

As our Global Client Manager you will:

• Manage our highest value clients in a client-facing capacity, where professionalism, client focus, and a strong understanding of Policy and GBM (Global Banking Markets) products are essential
• Operate with a strong leadership and commercial focus ensuring tight alignment to the objectives of the business, whilst enabling the right service delivery with a view to enhance our client’s experience, in a controlled and risk focused environment
• Thrive in an environment with substantial leadership potential, where a track record in managing is especially beneficial, as there is strong potential for team leadership in this role
• Maintain a thorough understanding of, and adherence to, local and global compliance requirements, which are critical to the success of the role
• Demonstrate integrity and consistently uphold HSBC’s Business Principles and Values while delivering business objectives

You´ll likely have the following qualifications to succeed in this role:

• Have advanced knowledge of Global Markets products, including the legal agreements and regulations that govern trading in such products
• Manage a varied workload, prioritize effectively, and execute seamlessly under pressure
• Able to build excellent working relationships across all Business units
• Excellent influencing, negotiating and interpersonal skills to all levels
• Be a self-starter, able to identify activities required to meet the needs of the business unit
• Ability to lead and motivate other managers and staff, employing appropriate management styles often not under direct control (eg. product or functional partners in different geographies)
• High energy characteristics necessary to support the needs of the Business and the Sector aligned operating model
• Developed management skills, with experience in team building and managing a wide range of projects
• Experience in managing operational risks through close monitoring and continuous improvement 

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.