Global Directory Services Engineering Lead

As our Engineering Lead, Global Directory Services, you will lead a globally distributed team of directory services engineers across the United States, Monterrey, Mexico, and Manila, Philippines. Reporting to our Leader, Global Directory Services, and partnering closely with our Global Directory Services Operations Lead, you will shape and execute the enterprise directory services strategy across on premises Active Directory, Microsoft Entra, and hybrid identity environments. We are looking for someone with deep, proven experience operating enterprise scale Active Directory and Entra hybrid environments, who is ready to bring that expertise into a senior leadership role with broad technical influence and organizational impact.

In this role, you will:

• Build and sustain a high performing follow the sun engineering organization across the US, Monterrey, and Manila
• Turn global directory services strategy into engineering roadmaps, delivery plans, and measurable execution
• Provide technical leadership and escalation support for complex Active Directory, Entra, and hybrid identity issues
• Design and deliver solutions across forest and domain architecture, Group Policy, trust relationships, synchronization, conditional access, and federation
• Oversee Active Directory Certificate Services, including certificate authority hierarchy, templates, issuance and renewal policies, and revocation processes
• Govern directory protection and administration capabilities, including change auditing, backup and recovery, delegated administration, and automation tooling
• Develop and maintain automation that improves provisioning, monitoring, remediation, and routine operational tasks across AD and Entra
• Establish engineering standards and coordinate regional delivery with cybersecurity, infrastructure, applications, and operations teams to ensure secure, scalable, reliable, and compliant outcomes

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent hands-on experience
• Deep experience designing, engineering, and operating enterprise-scale on-premises Active Directory environments, including multi-forest and multi-domain architectures, Group Policy, trust relationships, and security hardening
• Strong experience with Microsoft Entra and hybrid identity, including synchronization, conditional access, and cloud-to-on-prem integration
• Proficiency in PowerShell for automation and directory services administration
• Experience architecting and supporting hybrid directory environments across Active Directory and Microsoft Entra, with a strong focus on security best practices and remediation of exposures
• Proven ability to lead distributed global engineering teams across multiple countries and time zones, and to shape directory services strategy with senior leadership
• Strong troubleshooting, root cause analysis, project and program management, communication, and continuous improvement skills
• Relevant certifications preferred