Global Head Order to Cash

Michael Page International

New York, NY

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JOB DETAILS

SALARY

$270,000–$330,000 Per Year

JOB TYPE

Full-time

SKILLS

Accounting, Accounting Policies, Accounting Standards and Regulations, Automation, Billing, Business Model, Cash Applications, Cash Flow, Change Management, Channel Strategies, Communication Skills, Continuous Improvement, Credit and Collections, Customer Experience, Customer Relationship Management (CRM), Data Quality, ERP (Enterprise Resource Planning), Executive Recruiting, Finance, Financial Operations, Financial Services, Forecasting, Leadership, Legal, Maintain Compliance, Offshoring, Order Management, Order to Cash, Partner Sales, Performance Management, Performance Metrics, Process Improvement, Programmable Logic Controller (PLC), Revenue Recognition, Sales, Sarbanes-Oxley Act (SOX), Strategic Planning, Succession Planning, Talent Management, Team Player

LOCATION

New York, NY

POSTED

6 days ago

The Global Head of Order to Cash will lead and oversee the end-to-end order-to-cash process, ensuring efficiency, compliance, and alignment with business goals. This role in the financial services industry requires strategic vision and strong operational expertise to drive results and streamline accounting and finance processes.Client DetailsThe employer is a large organization within the financial services industry, known for its commitment to innovation and operational excellence. The company values a results-driven approach and fosters an environment where employees can develop professionally and contribute to impactful initiatives. This position can be based in New York City or San Francisco.DescriptionThe Senior Director, Global Order to Cash owns the end‑to‑end execution of revenue realization, ensuring revenue is accurate, compliant, scalable, and delivered with a strong customer experience.The role spans the full O2C lifecycle across multiple regions and currencies, with direct influence on cash flow, revenue accuracy, and operational performance.This leader manages globally distributed and offshore teams responsible for billing, collections, renewals, and revenue operations.They partner closely with Accounting to support ASC 606 compliance, maintain strong SOX controls, and serve as the primary O2C contact for audits.The role is a strategic partner to Sales and Legal, supporting deal structuring, contract interpretation, and execution of complex commercial terms.Responsibility also includes owning the O2C systems roadmap and driving automation, data integrity, and process standardization across CRM, ERP, and billing platforms.The Senior Director defines and drives key performance metrics while leading continuous improvement and change management initiatives.Success in the role depends on strong cross‑functional influence, executive visibility, and the ability to balance operational stability with ongoing transformation. ProfileRequirements & Experience15+ years of progressive experience in Order‑to‑Cash, Revenue Operations, Finance Operations, or related functions within complex, global organizations, preferably supporting subscription‑based or recurring‑revenue business models.Demonstrated end‑to‑end ownership of the full Order‑to‑Cash lifecycle, including order management, billing, collections, renewals, dispute resolution, and cash application.Deep, practical understanding of revenue recognition principles (ASC 606), with proven ability to interpret and apply accounting standards across commercial deal structures, contract terms, billing models, and system execution.Extensive experience operating in SOX‑controlled, audit‑intensive environments, including ownership of key controls, audit engagement, issue remediation, and ongoing control enhancement.Proven change management leader with a sustained track record of driving complex, multi‑year transformation initiatives across processes, systems, and organizational models.Clear ability to act as a driver of change, not merely an implementer-setting direction, challenging legacy ways of working, and embedding new behaviors and operating models.Demonstrated capability to shift fixed mindsets and overcome resistance to change, including influencing leaders and teams who are deeply invested in existing processes or skeptical of transformation efforts.Strong experience influencing and aligning senior stakeholders across Sales, Finance, Accounting, Legal, Technology, and Product, often without direct authority.Executive presence with the credibility, confidence, and communication skills to engage effectively with senior leadership, articulate complex operational and accounting topics, and drive decision‑making.Experience leading globally distributed and offshore teams, including manager‑of‑managers responsibility, performance management, talent development, and succession planning.Demonstrated success balancing operational excellence and day‑to‑day execution with strategic initiatives such as automation, standardization, and scalability improvements.Strong systems orientation, with experience partnering with Technology on CRM, ERP, billing, and collections platforms, including process design, system enhancements, and data integrity.Highly data‑driven leader with experience defining, tracking, and improving KPIs such as billing accuracy, DSO, renewal performance, forecast accuracy, and customer query resolution.Pragmatic, resilient, and adaptable leadership style, with the ability to operate effectively in fast‑paced, evolving environments characterized by complexity, ambiguity, and competing priorities. Job OfferCompetitive annual salary ranging from $230,000 to $270,000 plus bonus plus equityComprehensive benefits packageOpportunities for professional growth within the financial services industry.Collaborative and supportive company culture in New York.This is an exciting opportunity to lead a critical function in a large organization and make a meaningful impact. Qualified candidates are encouraged to applyPage Executive is the global executive search, senior leadership recruitment, and executive advisory arm of PageGroup plc. PageGroup PLC was established in the United Kingdom in 1976. With over 45 years of experience, PageGroup is a globally recognized leader in professional recruitment. Operating across 36 markets with more than 130 offices, our expertise spans multiple industries and job functions. We provide tailored recruitment solutions through four distinct brands.

About the Company

Michael Page International

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world. Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job. In Canada, we focus on recruiting for the following areas: Banking and financial services Digital and e-commerce Engineering and manufacturing Finance and accounting Human resources Information technology Marketing Oil and gas Procurement and supply chain Property and construction Sales An Established Brand The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry. A Market Leader The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world. Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Staffing/Employment Agencies

WEBSITE

https://www.michaelpage.ca/

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