Global Internal Communications Coordinator

Opportunity, growth, and meaningful rewards! We offer:

• Health, dental and vision insurance

• Generous paid time off (vacation, flex or sick)

• *401(k) retirement plan

• *Company paid life insurance

• *Tuition reimbursement

• Employee discounts across all company brands

• Employee assistance program

• Training and exciting career growth opportunities

• Referral program - refer a friend and earn a bonus

• Benefits may vary by position so ask your recruiter for details.

Advertised Compensation: to

The Global Internal Communications Coordinator is responsible for supporting the development,

coordination, and delivery of clear, engaging, and consistent internal communications across Avolta's

global organization. This role sits within the Global Internal Communications function and works closely

with Global HR, Leadership, People Technology, and regional communications teams. The role combines

content coordination, channel management, analytics, and project support responsibilities. It ensures the

effective use of Avolta's internal communication channels, including Brevo, BeeKeeper, FlippingBook, and

SuccessFactors. The role provides critical insight into communication effectiveness to improve employee

engagement and alignment.

Duties/Responsibilities:

• Internal Communication Channels & Platform Management

o Provides operational and administrative support for global internal communication

channels (e.g. intranet, employee apps, email platforms, collaboration tools).

o Manages content scheduling, publishing, and basic configuration across internal channels

to ensure timely and accurate delivery of communications.

o Collaborates with People Technology, IT, and regional teams to ensure platforms are

effectively used, user access is maintained, and data flows are aligned.

o Supports governance of internal communication platforms, including documentation,

guidelines, and coordination with regional content owners.

• Content Coordination & Managing Support:

o Supports the creation, and coordination of global internal communications, including

leadership messages, change communications, campaigns, and announcements.

o Ensures consistency of tone, branding, and key messages across regions and functions.

o Coordinates approval workflows, content calendars, and stakeholder inputs to ensure

smooth delivery of communications.

• Data Analytics & Reporting

o Tracks and analyzes internal communication metrics (e.g. reach, engagement, open rates,

readership) across channels.

o Develops and maintains dashboards and reports to provide insights into communication

effectiveness.

o Translates data into clear, actionable insights and recommendations to improve

engagement and message impact.

o Supports reporting on global ESG-related communication initiatives, ensuring alignment

with organizational sustainability goals.

Global Internal Communications Coordinator

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• Project Coordination and Ad-Hoc Support

o Supports the delivery of global internal communication projects, including channel

enhancements, new platform rollouts, and global campaigns.

o Assists with project planning, timelines, task coordination, and documentation.

o Provides ad-hoc communication and coordination support for global initiatives, change

programs, and leadership priorities.

Required Skills/Experience

• At least 2-3 years of experience in internal communications, corporate communications, or related

role, preferably within a global or matrixed organization.

• Experience managing internal communication channels and platforms (e.g. intranet, employee

apps (e.g. BeeKeeper), email (e.g. Outlook, Brevo) or collaboration tools).

• Strong analytical skills with experience using data and engagement metrics to evaluate

communication effectiveness.

• Advanced proficiency in Microsoft Excel and experience with reporting or data visualization tools

(e.g. Power BI) is an advantage.

• Excellent written and verbal communication skills, with the ability to adapt messaging for diverse

audiences and cultures.

• Strong organizational and project coordination skills, with the ability to manage multiple priorities

and deadlines.

• Proven attention to detail and strong problem-solving skills.
• Experience using digital and AI tools to support content creation, analysis, and work efficiency.
• A global mindset with the ability to collaborate effectively across cultures, languages, and

geographies.

• Languages required: Native English speaker
• Bachelor's degree in Communications, Marketing, Journalism, Business, or a related field.

Location: To be based out of one of our North America Support Center in East Rutherford, New Jersey

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").