Global Lead, Supplier Performance Management & Reporting

JLL

Seattle, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Aged Care, Analysis Skills, Artificial Intelligence (AI), Best Practices, Certified Professional in Supply Management (CPSM), Certified Supply Chain Professional (CSCP), Childcare, Commercial Real Estate, Communication Skills, Compensation Management, Continuous Improvement, Contract Management, Corporate Law, Corrective Action, Cost Control, Cross-Functional, Data Management, Data Quality, Disability Accommodations, Diversity, Ecosystems, Facilities Management, Genetics, Industry/Trade Analysis, Information/Data Security (InfoSec), Interpersonal Skills, Investment Management, Investment Services, Leadership, Legal, Maintain Compliance, Management Reporting, Metrics, Onboarding, Operational Strategy, Operations Management, Performance Analysis, Performance Management, Performance Metrics, Process Improvement, Process Management, Project/Program Management, Purchasing/Procurement, Quality Management, Real Estate, Reporting Dashboards, Requirements Management, Requirements Validation/Verification, Risk Management, State Laws and Regulations, Strategic Accounts, Strategic Planning, Supply Chain, Supply Chain Management, Supply Chain Operations, Supply Chain Optimization, Team Lead/Manager, Training Program, Training Program Development, Training/Teaching, Trend Analysis, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Quality Management

LOCATION

Seattle, WA

POSTED

30+ days ago

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Global Lead, Supplier Performance Management, Contract Management, and Reporting drives excellence across JLL's supplier ecosystem supporting Amazon's Global Real Estate & Facilities account. This strategic leadership role shapes supplier performance standards across AMER, EMEA, and APAC regions, ensuring alignment with business objectives and industry best practices. You'll develop comprehensive performance management processes, lead a vendor management team, cross-functional stakeholder engagement, and implement continuous improvement initiatives that optimize supply chain efficiency and operational excellence for one of JLL's most critical global partnerships. This position is also responsible for supplier risk management including contract management, handling all aspects of contract activities including new contract execution, extensions, terminations for both principal and managed agent contracts globally, supplier onboarding, and COI compliance. You will also manage sourcing reporting requirements to Amazon GREF account including global contracts database, global cost savings, supplier performance management reporting, and dashboard management.

What your day-to-day will look like:

* Develop and implement comprehensive supplier performance management processes aligned with organizational goals

* Collaborate with procurement, operations, and quality management teams to ensure consistent process adherence globally

* Facilitate regular stakeholder communication to maintain shared understanding of performance expectations and outcomes

* Managing vendor performance tasks, proactively identify and address potential supplier performance issues while developing risk mitigation strategies, including formal Corrective Action Plan management

* Review and evaluate process effectiveness, implementing enhancements to drive operational excellence

* Manage contracting and KPI approvals for all Managed Agent contracts globally

* Manage sourcing data reporting requirements including global cost savings, global contracts, data validation and remediation

* Develop and deliver training programs to educate stakeholders on performance management tools and metrics

* Stay current on industry trends and emerging practices to incorporate relevant process improvements

* Manage a team of 10 analysts, managers to deliver on requirements

Required Qualifications:

* Bachelor's degree in business, supply chain management, or related field

* 5+ years of proven experience in supplier performance management and process management within procurement or supply chain functions

* Strong understanding of supplier management principles, performance metrics, contracts administration, and industry best practices

* Excellent analytical skills with ability to interpret data and identify performance trends and improvement opportunities

* Proficiency in supplier management software and tools

* Excellent communication and interpersonal skills for stakeholder engagement and collaboration

* Strong team management, project management skills with ability to drive initiatives and implement process changes effectively

Preferred Qualifications:

* Master's degree in business, supply chain management, or related discipline * Experience managing supplier performance across multiple global regions (AMER, EMEA, APAC)

* Background in facilities management or real estate services supplier management

* Certification in supply chain management or procurement (CPSM, CSCP, or similar)

* Experience with Amazon or other large-scale corporate client environments

* Advanced knowledge of performance measurement frameworks and continuous improvement methodologies

* Experience developing and implementing global training and education programs

Schedule: On-site, Monday-Friday, day-shift

At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

143,600.00 - 180,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Seattle, WA

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

About the Company

JLL

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