Global Process Owner, People Experience

Global Process Owner, People Experience

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corporate_fareGoogleplaceMountain View, CA, USA

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

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Minimum qualifications:

• Bachelors degree in Business Administration, Human Resources, Operations, Engineering, or a related field, or equivalent practical experience.
• 7 years of experience in program management, operational design, management consulting, or HR operations leading initiatives.

Preferred qualifications:

• Masters degree, MBA, or advanced professional certification (e.g., PMP, Lean Six Sigma Black Belt, Change Management).
• 10 years of experience leading global process governance or shared services operations across multi-country, scaled enterprise environments.
• Demonstrated expertise in leveraging HR technology, automation, and digital platforms to streamline workflows and modernize employee/candidate experiences.
• Direct experience leading, coaching, and developing high-performing teams of program managers and process specialists.
• Proven track record of translating complex qualitative insights and quantitative performance metrics into prioritized product and service enhancements.
• Demonstrated ability to navigate ambiguous, changing environments, resolve executive-level escalations, and align conflicting cross-organizational priorities.

About the job

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. Its your job to coordinate the players and keep them up to date on progress and deadlines.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $164000 - $239000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Draw interpretable insights from data analysis and provide data-driven strategic recommendations to stakeholders.

• Identify, assess, and monitor risks and record their evolution and influence on project/program objectives.

• Collaborate with team members and stakeholders to understand work problems and program goals and communicate program goals and objectives to stakeholders.

• Establish and track processes, hold stakeholders accountable for following processes, and identify opportunities for process improvements.

• Lead a team of individuals; set and communicate team priorities that support organizational goals. Set clear expectations with individuals based on their level and role and aligned to the broader organizations goals and meet regularly with individuals to discuss performance and development, and provide feedback and coaching.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Googles Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Googles EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.