Global Program Manager - Product Operations
Job Number: 26-01436
Help people live their best lives. ECLARO is looking for a Global Program Manager - Product Operations for our client in Virtual, CA.
ECLARO’s client runs a continuous, dynamic, and first-rate delivery of IT services to the public and private sectors - empowering individuals with greater access to technology, allowing them to achieve more in their ventures and soar to greater heights. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
- The Global Program Manager is responsible for leading and planning major strategic programs supporting the near-term and future delivery of Client products and services.
- This role oversees the end-to-end product introduction process, driving cross-functional alignment across product management, engineering, sales, marketing, customer success, finance, IT, and more.
- Engage regularly with managers and senior leaders across the organization to ensure program visibility, alignment, and execution.
- Program areas include Client Cloud, Third Party Application Certification Program, and the Secure-Resilient-Sovereign Platform initiative.
Responsibilities:
- Shape and execute program strategy by translating plans into outcomes through structured planning, agile execution, and cross-functional leadership
- Partner with stakeholders to define requirements, manage interdependencies, and drive aligned delivery plans and timelines across multi-region teams
- Oversee program scope, milestones, risks, and communications to ensure transparency and informed decision-making at the leadership level
- Manage program execution across workstreams, ensuring successful handoffs to Product, Engineering, and Implementation teams
- Drive Go-To-Market readiness, enabling sales, technical, support, and training teams for day-one revenue at launch
- Identify and manage horizontal dependencies to ensure visibility and alignment across the Product Organization and key stakeholders
- Foster high-performing teams and contribute to continuous improvement across the broader PMO organization
Required Qualifications:
- Minimum 10 years of program management experience in the technology industry, with a focus on product development
- Minimum 5 years supporting cross-functional, global teams with multi-region and international stakeholders
- Bachelor's degree required
- End-to-end product introduction and Go-To-Market program management (both development and launch)
- Cross-functional program leadership spanning product management, engineering, sales, marketing, customer success, finance, and IT
- Multi-region and international stakeholder engagement and alignment
- Risk, milestone, dependency, and scope management across concurrent workstreams
- Executive-level communication and leadership reporting
- Agile methodology - hands-on experience implementing agile in a team setting
- Program tooling: Jira and Confluence (preferred); Aha! a plus
Preferred Qualifications:
- Advanced degree (MBA or relevant discipline)
- Project management certification (PMP or equivalent)
- Agile certification (SAFe, CSM, or equivalent)
- Experience in Cloud platform or enterprise security/compliance program domains
- Familiarity with Aha! roadmapping in addition to Jira and Confluence
Pay Rate: $70.00-$75.00/Hour
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Maria Navarro
maria.navarro@eclaro.com
5137250112
Maria Navarro | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.