Global Security & Intelligence Officer - 3rd Shift

Location: Onsite - Kohler, Wisconsin

Opportunity: A Global Communications and Intelligence Officer (GCIO) is responsible for effectively using technology and best practices to mitigate risk and ensure the safety and security of Kohler Co. assets, people, and protection of its brand worldwide. A successful candidate will use an analytical approach to assess and evaluate incidents or potential disruptions to support all levels of the business. In addition, the candidate will exhibit Kohler Co.s Key Beliefs of Delighting Customers, Inspiring People, Boldly Innovating, Owning it, and Prioritizing by supporting departmental initiatives, shifting oversight, and mentorship of team members.

Specific Responsibilities: Under the direction of an experienced Kohler Co. Security Supervisor, the Global Communications and Intelligence Officer will:

• Be responsible for answering routine and emergency calls, monitoring security video cameras, and alarms, including fire, door, and duress alarms.
• Provide general assistance as needed to associates, vendors, and guests.
• Coordinate response efforts to life safety incidents and dispatch Security Officers, facilities police, fire, and EMS personnel as required via telephone and radio.
• Perform all duties at a high level, having overall operational responsibility during the assigned shift and ensuring all policies and procedures are followed.
• Be responsible for the protection, safeguarding, and security of associates, customers, visitors, and assets.
• Monitor and authorize entrance and departure of associates, visitors, and other persons to guard against theft and maintain security of the premises.
• Use an analytical approach to assess a situation to determine proper escalation in the notification process.
• Recognize and monitor security equipment issues, ensuring the proper notifications are made for repair.
• Input information from a variety of sources to maintain current, accurate records in the case management system.
• Utilize Corporate Securitys mass notification system, maintaining accurate contact information, reviewing and updating system messages, and activating notifications as required.
• Perform research and produce timely travel assessments or special detail reports to executives and travelers to high-risk areas.
• Maintain confidentiality as a GCIO will be exposed to sensitive data.
• Scan and assess various public and private information sources, including social media, for potential threats to Kohler Co.s properties, personnel, or brand.
• Assist in the development and training of Security Officers to improve individual performance.
• Set the example for Global Security team members in all areas, especially in behavior and personal appearance.
• Consistently deliver outstanding customer service to internal and external customers.
• Take the lead and proactive approach in improving security processes and procedures by identifying specific problems or deficiencies.
• Demonstrate a high level of expertise for all computer software used by Global Security, including troubleshooting security systems as necessary.
• Participate in the planning of departmental objectives.
• Submit daily reports of activities and irregularities.