Global Services Design & Tools Product Manager - Field Tools

Motorola Solutions Inc

Schaumburg, IL

JOB DETAILS
SALARY
$140,000–$150,000 Per Year
SKILLS
Automation, Backlog Prioritization, Business Case, Computer Science, Customer Acquisition, Emerging Technology, Hospital, ITIL (IT Infrastructure Library), Identify Issues, Incentive Programs, Leadership, Legal, Market Research, Needs Assessment, Operational Audit, Product Backlog, Product Design, Product Lifecycle, Product Management, Product Planning, Product Strategy, Requirements Management, Return on Investment (ROI), Schedule Development, Service Delivery, Software Administration, Stock Purchase Plans, Strategic Analysis, Technical Strategy, Technology Analysis, Willing to Travel
LOCATION
Schaumburg, IL
POSTED
30+ days ago

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Job Description

This role bridges the gap between the CMSO strategic vision and technical execution, directing the roadmap, development, and adoption of global field tools to drive operational excellence.

• Aligns product strategy and roadmaps with the CMSO organizational vision, ensuring all digital tools support long-term global service goals. Aligns product strategy and roadmaps with the CMSO organizational vision, ensuring all digital tools support long-term global service goals.

• Directs the full development lifecycle , managing the design, coding, and maintenance of applications while prioritizing the product backlog and release schedules. Directs the full development lifecycle , managing the design, coding, and maintenance of applications while prioritizing the product backlog and release schedules.

• Evaluates organizational needs by collaborating with internal operations and conducting market research to identify high-impact automation and efficiency opportunities. Evaluates organizational needs by collaborating with internal operations and conducting market research to identify high-impact automation and efficiency opportunities.

• Defines product requirements and business cases , translating the "what" for architecture teams while performing ROI analyses to justify new features or tools. Defines product requirements and business cases , translating the "what" for architecture teams while performing ROI analyses to justify new features or tools.

• Assesses emerging technologies and specifications to appraise new product ideas, ensuring field tools remain modern and technically robust. Assesses emerging technologies and specifications to appraise new product ideas, ensuring field tools remain modern and technically robust.

• Partners across IT and business units to coordinate integrated solutions, managing user adoption and providing long-term strategic analysis for leadership. Partners across IT and business units to coordinate integrated solutions, managing user adoption and providing long-term strategic analysis for leadership.

• Diagnoses operational challenges and evaluates system requirements to ensure tools are scalable, stable, and aligned with the ITIL framework. Diagnoses operational challenges and evaluates system requirements to ensure tools are scalable, stable, and aligned with the ITIL framework.

• Maintains deep industry expertise through professional networks and continuous learning to influence the direction of service delivery and technical innovation. Maintains deep industry expertise through professional networks and continuous learning to influence the direction of service delivery and technical innovation.

Core Competencies

To succeed in this role, the candidate should possess exceptional strategic thinking , financial acumen for ROI modeling, and a strong command of the ITIL framework . They must balance high-level leadership with the technical ability to oversee complex system debugging and documentation.

Target Base Salary Range: $140,000 - $150,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-DB1

Basic Requirements

• Bachelors degree in Business, Computer Science or Technology related area of study

• 8+ years of related experience

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our U.S. Benefits include:

• Incentive Bonus Plans Incentive Bonus Plans

• Medical, Dental, Vision benefits Medical, Dental, Vision benefits

• 401K with Company Match 401K with Company Match

• 10 Paid Holidays 10 Paid Holidays

• Generous Paid Time Off Packages Generous Paid Time Off Packages

• Employee Stock Purchase Plan Employee Stock Purchase Plan

• Paid Parental & Family Leave Paid Parental & Family Leave

• and more! and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

About the Company

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Motorola Solutions Inc