GLOVIS: Administrator, MQ Planning KPI/Data Analysis Temp

The Administrator for MQ Operations Planning (KPI/Analysis) will support the Planning Manager in
executing data analysis and optimizing vendor code alignment. Key responsibilities include price
management, coordinating with the procurement team, supporting operational tasks, and preparing for ISO 9001 audits. Additional core duties related to operations planning may be assigned in the future.

• Data Mining & Analysis
• Generate periodic reports required by management to assess performance ( internal reports & external reports )
• Coordinate with MQ operations for operational improvements through data analysis / performance analysis
• MQ operation Cost Management ( Principal for AP/AR cost management )
• Coordinate RFP bidding process with carriers & manage appropriate AP rates
• Maintain appropriate AR rate with TMS systems & coordinate with Operations and Admin to ensure appropriate AP/AR guidelines are followed appropriately
• Support conducting periodic review/audit with MQ operations
• Develop Carrier Pool to ensure appropriate carrier capacity is maintained
• Develop Cargo Shipper to augment cargo load-out needs
• Support administering the update of tariffs in the system
• Operations Planning: Develop and plan delivery expectations and goals, and ensure all monthly / yearly goals are met
• Plan monthly operations to maximize carrier usage efficiently & effectively to achieve goals
• Operations troubleshooting: Identify needs & root cause of issues and provide support / propose solutions as needed
• Monitor carrier capacity to meet customer demand & support with action plans
• Manage Sales/Customer delivery planning and forecasting
• Develop and oversee process improvement initiatives in order to improve efficiency / KPI measurement
• Carrier development via vendor performance matrix and maintain close rapport with carriers and customers
• Develop SOP & KPI for efficient & effective operations
• Improve customer service & improve profitability of MQ operations, including cost reduction initiatives
• Prepare and maintain documentation required for ISO 9001 audits
• Coordinate with different departments to gather necessary audit information
• Inbound Ocean Booking Performance Analysis
• New vendor register task: vendor code creation or vendor code updates
• Work closely with Admin for maintaining proper cost structure & provide support to clear vendor invoice review a needed
• Support maintaining proper system ( TMS / YMS / Damage Tracker ) development/ data / pricing/ reporting support
• Other job roles can be added pending additional projects assigned to planning team