GLOVIS: Analyst - Vehicle Logistics ITR Temp

Position Summary: This position will be responsible for ensuring all in-transit damaged units are repaired and ready to ship in a timely manner. They will track all damaged vehicles and ensure they are all accounted for until delivery. They will work to resolve all vendor and customer issues related to claims, track transportation data and trends while providing analysis to help improve ITR/Claims process.

Responsibilities:

• Oversee the repairs for all damaged units that go in and out of ITRs from railheads
• Work with the Regions and Claims Department to set up new ITRs as needed
• Work with ramp agents and VL staff to confirm the validity of damage notifications
• Set up Damage Move Requests to and from the ITR facilities
• Ensure units do not age at the ramps or ITR and vehicles are repaired in a timely manner
• Be certain that no units are left unaccounted for and that lost units are reported immediately to all parties
• Regularly follow up with ITR regarding status updates and potential delays in repairs
• Manage and update the ITR Tracking Log
• Request for and review all damage reports, estimates, and supplements received and ensure accuracy of the reports
• Notify customer/regions of all damages to ensure draft clocks are pushed out in a timely manner
• Send notifications to Claims to request DIT Surveys and create the claim in ITMS
• Send notifications to Claims to request supplemental surveys and request revisions to survey reports
• Work with KHS to manage on-site repairs of vehicles at approved
• Make arrangements for Roadside Moves to and from the ITR facility
• Follow up on the status of Roadside Moves to ensure there are no delays
• Coordinate Roadside moves for Tacoma Port