Gold Dust West Carson City - Banquet Captain/Food & Beverage Supervisor

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a "Banquet Captain/Food & Beverage Supervisor" for Gold Dust West Carson City. This property features 148 modern hotel rooms and suites, a 32-lane Bowling Center with full Snack Bar, an RV Park, full-service Sports Book the ever-popular Grille Restaurant.

Our employees are supported with a comprehensive benefits program that include the following:

• $200 Referral Bonus
• Tuition Reimbursement
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Ongoing learning and development programs
• Work towards your future advancement within the company-most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

• Create weekly employee schedule for all events
• Read all BEO's, make sure they are current and updated for the event
• Order all linen, and banquet supplies used on a daily basis
• Assist in any banquet, serving, plating up food, set up or clean up
• Ring banquet ticket and collect revenue
• Make sure all Banquets are in Opera and have a working knowledge of its use
• Attend meetings with the Sales Team regarding upcoming meetings
• Attend weekly BEO meetings
• Be available to assist all departments in any conference room needs
• Be available for all Banquets room activities
• Oversees employees in the areas of: food preparation and handling, personal hygiene and uniform requirements, cleaning and sanitation, order processing, cash register, opening and closing procedures, customer service, inventory and stocking
• Ensure service excellence by fostering a positive guest experience and proactively addressing customer concerns
• Ensure proper product quality, presentation, and consistency
• Maintain all sanitation and health department requirements
• Assist in all F&B personnel hiring and training
• Implement proper chain of command leadership
• Assist in maintaining and guiding all F&B personnel training, records, scheduling, development, and discipline for assigned shifts

Skills, Education and Other Requirements:

• Must be at least 21 years of age
• Strong leadership and team management skills
• Proven ability to handle high-pressure situations and resolve conflicts effectively
• Excellent organizational and time management abilities
• Experience in training staff
• Knowledge of health and safety regulations in the food service industry
• Must have current Food Handlers Certification through Carson City Health and Human Services Department
• Previous experience in banquets or food and beverage business
• Prior supervisor experience
• Identification that establishes identity
• Identification that establishes the right to work in the United States