Gold Dust West Carson City - Grille Restaurant Host-Cashier/Snack Bar Attendant

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a "Grille Restaurant Host-Cashier/Snack Bar Attendant" for Gold Dust West Carson City. This property features 148 modern hotel rooms and suites, a 32-lane Bowling Center with full Snack Bar, an RV Park, full-service Sports Book the ever-popular Grille Restaurant.

Our employees are supported with a comprehensive benefits program that include the following:

• $200 Referral Bonus
• Tuition Reimbursement
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Ongoing learning and development programs
• Work towards your future advancement within the company-most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

• Managing restaurant waiting list during high volume to accurately set guest expectations
• Cleaning and sanitizing Guest touch points in the restaurant
• Seat each Guest in a timely manner and effectively manage the waitlist I-pad system and at a table pre-set for the number in the party and according to guest preference when applicable
• Set up host/hostess stand, review guest reservation, and make recommendations as to the set-up of the room
• Maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server
• Answer telephones and take guest reservations or provide information regarding the restaurant or any other hotel service
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials
• Relay customer concerns and compliments to leadership
• Assist guests in food and beverage selection by describing specials or menu changes, answering food preparation questions
• Taking the order and upselling where possible, relaying orders to kitchen or preparing food directly, identifying any special requests
• Delivering completed orders to customer providing appropriate accompaniments or garnishes, ensuring that all orders meet proper presentation and quality standards
• Packaging to go orders as needed, dispensing beverages, calculating bills and collecting payment from guests
• Ensuring sufficient levels of inventory in storage rooms, refrigerators, and freezers
• proper temperature in refrigerators and coolers, proper safety, sanitation, and food handling standards
• Maintain and efficiently run snack bar by managing cash drawer--verifying the balance, counting the money, and recording the amount and balances of each day
• May assist in training other snack bar attendants

Skills, Education and Other Requirements:

• High School Diploma or Equivalent Work Experience
• Must be 18 years of age or older
• Must have current Food Handlers Certification through Carson City Health and Human Services Department
• Experience in cash handling and credit card transactions preferred
• Knowledge of proper food preparation, storage, and sanitation
• Ability to operate calculator, POS, coffee and soda dispensers, deep fryer, meat slicer, pizza oven, and flat top grill
• Identification that establishes identity
• Identification that establishes the right to work in the United States