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Gold Dust West Reno - Guest Services Representative/Cage Shift

Jacobs Entertainment

Reno, NV

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JOB DETAILS
SKILLS
10-key (Tenkey) Numeric Keypad, Accidental Death and Dismemberment (AD&D), Casinos, Communication Skills, Compensation and Benefits, Computer Skills, Corporate Policies, Customer Support/Service, English Language, Gaming, Hospitality and Tourism, Leadership, Life Insurance, Payroll Forms and Checks, Restaurant, Slot Machines, Tuition Reimbursement
LOCATION
Reno, NV
POSTED
Today
Description

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search for a "Guest Services Representative/Cage Cashier-Graveyard Shift" for Gold Dust West Reno. The GDW Reno is located in the central downtown gaming district and has been a local's favorite since 1977. It features the latest and hottest slot machines, full-service bars, and the ever-popular Grille restaurant.

Our employees are supported with a comprehensive benefits program that include the following:
  • $200 Referral Bonus
  • Tuition Reimbursement
  • 7 paid Holidays
  • 80 hours of Vacation after 1 year of employment
  • We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
  • Employee Assistance Program FREE of charge
  • Company paid Life Insurance and AD&D
  • Matching 401K program after 90 days
  • Employee Meal Discounts
  • Ongoing learning and development programs
  • Work towards your future advancement within the company-most of our supervisors and managers are promoted from within
Essential Job Responsibilities and Duties:
  • Counts and balances the starting funds of the cage with the outgoing cashier at the start of the shift
  • Exchanges cash for gaming chips, tokens, or coin
  • Cashes checks for customers (travelers, personal, cash advances, or payroll) in accordance with the company check cashing policies and procedures
  • Issues markers and accepts payment on markers in accordance with the company's marker policies and procedures
  • Logs, records/reports all Title 31 transactions
  • Assists customers with the completion of credit/check cashing application
  • Records and balances all currency transactions in the computer
  • Sorts and bags loose coins and bundles paper money
  • Maintains and completes the required gaming and company forms and reports
  • Promotes positive customer service by providing correct information/directions to patrons as the need arises
  • Reconciles daily summaries of transaction and balances all currency transactions against cash on hand
  • Learns and works other banks such as the main bank, chip bank, coin vault, as they need arises
  • Verifies chip cash out over $1,000 with the pit
  • Distributes company payroll checks to employees
  • Signs up new guests with players cards and explains the players club and how their comps work
Skills, Education and Other Requirements:
  • High School Diploma or Equivalent Work Experience
  • Must be fluent in English
  • Must possess basic computer skills and ability to use 10-key
  • Previous cash handling experience in a casino environment required
  • Identification that establishes identity
  • Identification that establishes the right to work in the United States
  • Nevada Gaming License

About the Company

J

Jacobs Entertainment

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