Position Overview:
The Golf Shop Attendant serves as a primary point of contact for members and guests, providing outstanding customer service while supporting daily golf shop and tee-time operations. This role assists with merchandise sales, reservations, tournament support, and general golf operations, contributing to a seamless and elevated club experience
Responsibilities:
- Greet members and guests professionally and courteously
- Assist with tee-time reservations, check-ins, and pace-of-play communication
- Answer questions regarding course conditions, club events, and policies
- Maintain a welcoming, service-oriented atmosphere consistent with country club standards
- Process retail sales accurately using point-of-sale systems
- Maintain merchandise displays, restocking, and overall shop presentation
- Assist with inventory counts, receiving, and merchandising standards
- Handle cash, credit card transactions, and daily sales reconciliation
- Coordinate with bag staff, starters, and rangers to support daily play
- Assist golf professionals with tournaments, outings, clinics, and events
- Communicate tee-sheet changes, weather delays, and operational updates
- Ensure compliance with club policies, dress code, and golf etiquette
- Perform other duties as assigned by leadership
Experience:
- Preferred: Customer service, retail or golf experience a plus but not required
- Preferred: Proficiency in English (written and verbal) to effectively communicate with associates and leadership
Schedule:
- Days TBD; Saturdays required at Farmington Polo Club
- Part Time - Hours vary based on workload
- Flexibility required to work early mornings, weekends, holidays or extended hours during peak golf season
Compensation:
Environment:
- Vary temperatures based on outdoor working environment/conditions
Skills:
- Physical abilities: Ability to lift up to 30-40lbs; Ability to stand, walk and sit throughout your day; Walking on a variety of flooring such as carpet, concrete, tile etc;
- Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basis
- Organizational Skills: Ability to fulfill executive directions in a timely manner; ability to prioritize and meet deadlines
- Working in a team based environment: Working independently and as a team player
- Quality: Maintain integrity and high standards from all perspectives
- Safety Culture: Maintain and drive safety policies; driving for accountability of safe practices throughout shift