Highland Park Golf Course is excited to announce the exceptional career opportunity of a Golf Shop Shift Lead! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the members and guests.
Key Responsibilities of the Shift Lead:
Assist with training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; address complaints and resolve problems
Assist in the management of department members that may include, but are not limited to: Golf Operations staff, Cart Staff, and Building Maintenance
Review current days business levels in all operations and assign priorities as needed
Relay pertinent information to key staff including Executive Chef, Beverage Manager, Dining Manager, Executive Offices, Concierge, and Membership Office as needed
Assure that effective orientation and training are given to each new associate; assist in developing ongoing training programs
Shift Lead Qualifications:
Knowledge of hospitality POS system application, hardware, and software
Experience in multi-faceted golf or sales operations
Cash handling experience, preferably at the management level
Numbers & Facts
Location
Beachwood, OH
Skills
Beveragesunmatched
Cook Dishesunmatched
Problem Solving Skillsunmatched
Property Maintenanceunmatched
Sales Operationsunmatched
Training Program Developmentunmatched
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