Government Biller-Collector Per Diem Days

Job Summary: Responsible for timely billing and follow-up for all acute care Medicare claims according to State and Federal regulations. Reviews and resolves credit balances. Works all denials and or rejections from the billing work ques timely. Submits accurate contractual adjustments and proper documents for each account. Responsible for inputting accurate data into excel spreadsheets. Pull data for audits and assist with special projects and or backlogs within the office. Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.

Essential Functions:

• Knows how to download claims in billing system daily or as needed.
• Monitors & processes credit balances for refunds and transfers in accordance with department procedures.
• Processes daily bills via OPTUM MDE system.
• Process claims and bills to payors through bill editor in accordance with department procedures.
• Knowledge in printing the Remittance Advices.
• Works on denial accounts daily or as needed.
• Works on daily rejection daily or as needed.
• Works on daily mail and correspondence.

• Responsible for working off the work ques and clearing ticklers efficiently.
• Maintains quality control on all accounts for correct plan ID’s and financial class. Updates system with appropriate changes.
• Sends requests to ancillary departments for reports needed to bill claims in a timely manner.
• Responsible to keep current with updates and changes within the Medicare m via CMS website.
• Responsible to retrieve any patient information from the HBF system.

• Processes daily contractual adjustments. & calculates payment and contractual adjustment according to expected reimbursement.
• Works and resolves aged accounts.
• Identifies under and over payments.
• Ensures each account has detailed documentation as required by the department procedures.
• Meets productivity requirements daily.
• Provides Medicare RA’s to cross over biller.
• Prepares credit balance reporting every quarter to Medicare.
• Demonstrates ability to reach decisions takes appropriate action and follow through within scope of responsibility, as defined by job description.
• Processes secondary billing and transfers in accordance with department procedures.
• Additional duties and projects as assigned.
• Performs all other duties and special projects as assigned.
• Basic unit/department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter.
• Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations.
• Completes and attends monthly training assigned.

Communication/Knowledge:

• Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co-worker’s time; establishes and maintains effective relationships with customers and co-workers.
• Provides accurate and timely written and verbal communication of information in a manner that is understood by all.
• Able to listen, understand, problem-solve, and carry-out duties to ensure the optimal outcome.
• Able to use IT systems in an accurate and proficient manner.

Collaboration/Teamwork:

• Contributes toward effective, positive working relationships with internal and external colleagues.
• Demonstrates cooperation, flexibility, reliability, and dependability in all daily work activities and a willingness to collaborate with others for the good of the customer and the organization.

Experience:

• At least two (2) to three (3) years of current experience in an acute care hospital setting, preferred.
• Computer skills preferred.