Graceland Inn & Henry's Restaurant Server / Waitstaff

IMMEDITATE SUPERVISOR: Campus Executive Chef & Graceland Inn General Manager

STATUS: Full-Time or Part-Time

FLSA STATUS: Non-Exempt, hourly

JOB SUMMARY: The Server/Waitstaff provides exceptional dining experiences by welcoming

guests, taking accurate food and beverage orders, and delivering attentive, timely service.

This role ensures guests feel well cared for in an upscale dining environment while

maintaining high standards of professionalism, hospitality, and knowledge of the menu.

DUTIES:

• Greet guests promptly and warmly upon arrival.
• Present menus, explain specials, and answer questions about food, beverages, and wine pairings.
• Take accurate orders and enter them into the POS system efficiently.
• Serve food and beverages with attention to detail and proper service steps.
• Monitor guest satisfaction throughout the dining experience and anticipate needs.
• Clear and reset tables following restaurant standards.
• Handle payments accurately and process transactions securely.
• Work with kitchen and bar staff to ensure smooth service flow.
• Maintain cleanliness and organization of service areas.
• Follow all safety, sanitation, and hospitality guidelines.

PREREQUISITES / EDUCATION:

• High school diploma or equivalent required
• Prior serving experience preferred

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions.

• Standing and or walking-100% of the time
• Occasionally lifting up to 251bs.; Frequently lifting up to 101bs.