This job is posted on behalf of Hufford Services Group by Top Echelon.
Job Summary
This job is a combination of support services for customers, engineering staff, and sales staff of our GradeScan systems with Perceptive Sight AI technologically.
Job Responsibilities Include (not limited to):
Phone and onsite customer support
Software engineer support
Regression testing of new software
Customer training
System startup
Troubleshooting system issues
Upgrading and installation of software to systems remotely
R&D testing for software engineers
Travel both domestically and internationally up to 33% of the time
Work with the entire client team and interact successfully with all staff to ensure the best results possible for the customer
Basic Requirements:
Excellent people skills with a can-do attitude
Ability to travel domestically and internationally up to 33%
MS Windows
Access to high speed internet
Excellent troubleshooting skills
Self-motivated
Ability to multitask
Preferred Additional Skills:
Experience in customer service
Experience in sawmill or planer mill environment
Knowledge of lumber grading
Knowledge of Lumber mill optimization
Ability to install computer programs and navigate windows environment
Numbers & Facts
Location
Corvallis, OR
Skills
Artificial Intelligence (AI)unmatched
Broadbandunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Microsoft Windows Operating Systemunmatched
Multitaskingunmatched
On Site Supportunmatched
Regression Testingunmatched
Research & Development (R&D)unmatched
Salesunmatched
Software Administrationunmatched
Software Engineeringunmatched
Software Installationunmatched
Software Upgradesunmatched
System Start-Upunmatched
Systems Administration/Managementunmatched
Testingunmatched
Willing to Travelunmatched
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