Graduate Admissions Assistant, Graduate College

University of Delaware

Newark, New Jersey

JOB DETAILS
SKILLS
Analysis Skills, Auditing, Communication Skills, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Entry, Data Sets, Detail Oriented, Email Software, Establish Priorities, Microsoft Excel, Microsoft Office, Presentation/Verbal Skills, Record Keeping, Student Admissions, Writing Skills
LOCATION
Newark, New Jersey
POSTED
Today

Hours: This is a part-time, non-benefited position (maximum of 20 hours/week)

*No Remote Work Possibility*

Context of the Job:

The Graduate College has an opening for a miscellaneous wage position which will support our graduate admissions team.

Major Responsibilities:

  • Enter data and maintain records in the Slate CRM
  • Oversee query management and auditing responsibilities
  • Utilize reports & system modules in CRM for tracking inquiries & application materials
  • Respond to emails using CRM automation and Inbox system
  • Assist with on-campus and virtual events (registration & materials, check-in etc.)
  • Scan and upload documents
  • Other duties as assigned

Qualifications:

  • Bachelor’s degree or higher
  • Strong verbal and written communication skills
  • Experience with analyzing large datasets and summarizing information in a way understandable to a range of audiences
  • Demonstration of attention to detail, analytical skills, and a focus on organization and accuracy
  • Mastery of Microsoft Office Suite (Excel, Teams), and Google Suite
  • Ability to prioritize work requirements and handle multiple assignments or tasks
  • Ability to work well both independently and collaboratively with a team
  • Demonstration of a service-oriented mindset
  • Experience with maintaining confidentiality
  • Familiarity with CRMs systems if possible

About the Company

U

University of Delaware