Academic Affairs, Administrative Skills, Communication Skills, Customer Support/Service, Data Quality, File Management, Interpersonal Skills, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Quality Assurance Methodology, Quality Control, Registrar, Search Engine Marketing (SEM), Student Housing, Testing, Tuition Fees, Writing Skills
JOB DESCRIPTION: Graduate Assistant for Advising and Registrar
DATE: August 24, 2026
DEPARTMENT: Academic Affairs
REPORTS TO: KC Poplawski
50% Tuition Remission
JOB SUMMARY:
Must be registered and enrolled in a Nichols College graduate degree program and maintain a 3.0 GPA.
This graduate assistant position is a 24-month, 20 hour/week position; summers and winter break are not included.
DUTIES AND RESPONSIBILITIES:
- Work with advisors to create and manage files for new students requesting learning accommodations.
- Oversee the Test Proctoring process for students with accommodations.
- Review proctored test requests.
- Schedule, confirm and monitor proctored tests.
- Communicate with faculty to obtain and return tests.
- Work with transfer students (who are not enrolled in SEM 139) on transitional support such as training in registration procedures prior to course selection.
- Track data for reporting purposes: visits, accommodations, etc.
- Identify and contact students who have been out of school for more than 6 months and have not completed degree requirements.
- Identify what student needs to complete degree; propose plan.
- Schedule consultations with students and Advising/Registrar.
- Work on digitization project for Central New England files.
- Support office with ongoing record retention project (file clean up).
KNOWLEDGE, SKILLS, AND EDUCATION REQUIRED:
- Discretion and judgement with sensitive information.
- Strong written and oral communication, and interpersonal skills.
- Data accuracy & quality control.
- Customer Service & issue resolution.