Graduate Assistant for Student Success

North Central College

Naperville, IL

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JOB DETAILS

SKILLS

Canvas, Coaching, Communication Skills, Conflict Resolution, Database Administration, Database Technology, Diversity, Establish Priorities, Event Management, Follow Through, Interpersonal Skills, Leadership, Multitasking, Organizational Skills, Problem Solving Skills, Project/Program Management, Social Media, Strategic Planning, Student Housing, Student Services, Team Player, Time Management

LOCATION

Naperville, IL

POSTED

Today

Posting Details

Position Information

Posting Number
GA000155

Position Title
Graduate Assistant for Student Success

Position ID
REQUESTED

Department
Student Success

Division
Academic Affairs

Supervisor
Linh Phu

Supervisor Title
Assistant Director of Student Success

Description of Job Duties
• Assist with the planning, outreach and communication, implementation, and coordination of Testing Services for make-up and accommodated testing within Student Success.
• Coordinate staffing to ensure daily coverage of the Testing Services in collaboration with Student Success staff.
• Maintain the security of test items and be vigilant to maintain academic integrity within Testing Services.
• Address any academic dishonesty directly with students by following the academic dishonesty procedures established within Testing Services.
• Assist with the planning, strategic outreach and communications, implementation, and coordination of Transfer Connections and events for new transfer students.
• Promote the ideals of disability as diversity and develop programming to support this initiative.
• Provide information about the accommodation request process to new or prospective students.
• Assist students with Early Alerts and provide academic coaching to support their educational needs.
• Develop and support ways to promote universal design to better serve students with disabilities, address campus barriers, and provide an enhanced experience for all students.
• Assist with social media efforts and outreach for Student Success related events.
• Work collaboratively with the other Graduate Assistants for Student Success initiatives as needed.
• Other duties as assigned.

Do the job duties for this position have any potential exposure to student records?
Yes

Do the job duties for this position include any driving requirements?
No

Will this position be working with minors?
No

Job Qualifications
• Accepted into a graduate program at North Central College.
• Strong organizational skills, with the ability to establish priorities, manage multiple projects, and meet deadlines.
• Able to take initiative, use sound judgment, resolve problems diplomatically, and work effectively, independently, and cooperatively with all levels of staff and students.
• Exceptional interpersonal skills with the ability to build relationships with students and campus partners.
• Demonstrate effective writing, communication, and project management skills.
• Able to work under tight deadlines with short turnarounds.
• Able to think strategically, listen carefully, communicate and advocate effectively.
• Able to work autonomously and as a team member.
• Able to break an assigned project down into parts, establish timelines, and follow tasks through to quality completion
• Strong knowledge of Office365, Canvas, NC HUB, and, Self-Service, and Student Planning.

Students in this GA position will have daily opportunities to refine their leadership, project management, event planning, and strategic communication/outreach skills. These daily interactions create opportunities for problem solving, conflict resolution, relationship building, increasing engagement among constituents and providing constructive feedback - all important skills for any leadership position. Additionally, the GA will gain experience in database management, project management, and collaboration with other institutional units.

Approximate number of work hours per week
20

New or Replacement?
New

If replacement, person(s) being replaced

Posting Detail Information

EEO Statement

North Central College is an Equal Opportunity Employer. North Central College provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation, please notify the Office of Human Resource. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Open Date
12/12/2025

Close Date

Open Until Filled
No

About the Company

North Central College

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