Position Summary:The Library Graduate Assistant will play an essential role at the Front Desk of Spangler Learning Center, answering the phone, fielding questions, and helping faculty, students, and staff with whatever they need. Additionally, the GA will assist with essential library functions, such as checking in/out items, processing returns, handling OhioLINK exchanges, and shelving books. Reports to Executive Director of Instructional Resources.Essential Duties:Maintains an attentive, friendly, and knowledgeable presence at the Front Desk, including answering phone calls, checking in/out materials, connecting students and faculty with additional support, and creating an inviting atmosphere for all patrons.Works with librarians to support a variety of circulation efforts including answering the phone, checking out items to patrons, processing returns, assisting students in locating items, answering directional questions, etc.Processes OhioLINK items with assistance from student workers.Shelves materials throughout the library; helps to keep stacks clean and orderly.Works on special projects as assigned.QualificationsMust meet all University eligibility requirements for a Graduate Assistant Tuition Grant.Excellent interpersonal, organizational, writing, and communication skills.Committed to helping students achieve success with a high level of professionalism and integrity.Physical Demands:Routine physical demands for an office environment.Frequent standing or walking.Sitting at a desk or in meetings for extended periods of time.Ability to lift/move up to 25lbs.Operate all computer equipment, copier, printer, telephone, calculator and facsimile machine.Additional Information:Generally responsible for the safety of own work area, the area currently working in, and attention to safety displayed by direct reports.This description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the position. It is, instead, a description of the essential elements of the position that are needed for recruitment, placement, orientation, training, competency and performance management, classification, compensation determination and other Human Resource actions.]
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