Graduate Assistant - Student Financial Services 2026-2027

Summary:

The primary responsibilities of the Graduate Assistant in Student Financial Services ensuring effective operations to directly support students at Maryville University. The Sponsorship Operations GA will assist with the University's strategic partnerships with area Employers, Sponsors, Veterans Affairs, and Vocational Rehabilitation providers. They will process documentation to support these efforts, providing support to students and partners, and will support the university in ensuring processes are in line with appropriate standards and best practices.

Job Responsibilities:

This position requires availability prior to semester courses beginning and post semester in order to:

• Conduct regular reviews of Sponsored Accounts to ensure timely and accurate processing of all Sponsored Funding Analyze accounts, providing adjustments for unpaid or overpaid sponsorships.

• Create standard communication tracks for students with partnerships to provide process updates

• Performing data audits ensuring data entry alignment with established best practices and identifying gaps in processes Support students by resolving inquiries submitted in case, through phone, email or in-person.

Learning Outcomes:

Through this experience, the Graduate Assistant in Student Financial Services will:

• Gain relevant experience with Sponsored Billing, Student Receivables, and Partnership Agreements.

• Obtain transferable skills for database/CRM management and the management of a Sponsored Billing

• Demonstrate the ability to create accurate process documentation and/or training manuals

• Cultivate the ability to collaborate within a team across various departments on campus and the Maryville community

• Enhance leadership and interpersonal skills by leading direct student outreach related to Sponsored payments, limits, and financial impact of student planning

Minimum Qualifications:

• Bachelor's degree required

• Must be accepted and enrolled in the ACSCI or DSCI master's degree program at Maryville University

• Ability to manage multiple projects simultaneously, manage priorities, and meet deadlines

• Ability to work both independently and with a team

Physical Demands

• May need to travel to in-person locations for meetings

Skills Required:

• Strong technology skills
• Creative, innovative, detail-oriented self-starter
• Excellent writing, organizational, and interpersonal skills

Stipend for the academic year: $3000

Tuition Award: 12 credit hours for the academic year

Hours per week: 20 hrs

Academic Program(s): ACSCI, DSCI