Graduate Program Administrator

Posting Details

Posting Details

Posting Number S15477P Working Title Graduate Program Administrator Department COE-Workforce Ed & Instr Tech About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

As the 4th largest public college of education in the country and the 3rd largest college at UGA, the Mary Frances Early College of Education (MFE COE) improves the lives of residents of Georgia and beyond through our instruction, research, and service. The MFE COE is a comprehensive college with disciplines focused on teacher preparation, counseling and human development, communication sciences, human movement sciences, career development, student affairs, and educational administration and policy. We place significant emphasis on graduate education with approximately 40% of our students at the graduate level, making us the second largest college at UGA with respect to graduate education.

We offer M.Ed. and Ed.S. degrees focused on K-12 education, an M.Ed. focused on instructional design and development, an M.Ed. focused on research, Ph.D. focused on using design, research, and scholarship to solve real-world educational problems in multiple contexts, and an online Ed.D. focused on integrating design-based research, making data-informed decisions, and using scholarship and research to improve instructional outcomes in the field.

College/Unit/Department website https://coe.uga.edu/directory/workforce-education-and-instructional-technology/ Posting Type External Retirement Plan TRS Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information

Monday-Friday, 8am-5pm

Advertised Salary Commensurate with Experience Posting Date 07/22/2026 Open until filled Yes Closing Date Proposed Starting Date 08/31/2026 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title Student Services Assistant I FLSA Non-Exempt FTE 1.00 Minimum Qualifications

High school diploma or equivalent

Preferred Qualifications Position Summary

This incumbent serves as the Graduate Program Administrator for the Department of Workforce Education and Instructional Technology. The employee will assist the Director of Graduate Studies in implementing all services related to academic and student planning, support, monitoring, and development. Responsibilities will include graduate program administration, student services, and general departmental support. It involves a thorough knowledge of departmental, college, and UGA policies, university software platforms, and data systems. The incumbent will deal with complex issues and questions from students and faculty while maintaining and following university guidelines and procedures.

Knowledge, Skills, Abilities and/or Competencies

• Excellent organizational and time management skills.
• Knowledge of UGA policies and systems (i.e., Banner, Athena, Argos, Slate/GradApply, GradStatus, DegreeWorks, etc.).
• Effective problem-solving skills.
• Ability to establish and maintain effective collegial working relationships.
• Excellent written and verbal communication skills.
• Ability to provide excellent customer service.
• Positive and supportive attitude when interacting with students, faculty, and staff.
• Complete tasks thoroughly, effectively, and efficiently.
• Ability to use discretion with confidential information.

Physical Demands

• Exert light to moderate physical effort in sedentary to light work.
• Lift, carry, push, or pull items up to 35 pounds.
• Comfortable with extended periods of computer interaction throughout the work day.

Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Graduate Program Administration:

• Manage the department email account and respond to all inquiries about Workforce Education and Learning, Design, and Technology programs.
• Provide support for all WFED and LDT programs by working with program leadership.
• Serve as liaison between Workforce Education and Instructional Technology, Mary Frances Early College Of Education, and UGA Graduate School.
• Work in the graduate program application systems such as Banner, Athena, GradStatus, Argos, Slate, and DegreeWorks.
• Ensure the department stays compliant with University policies and procedures.
• Assist the Director of Graduate Studies and Program Coordinators as requested and appropriate.
• Attend meetings appropriate to the position including monthly MFE COE meetings and Graduate School meetings/luncheons.
• Prepare various reports as requested.
• Collaborate with Business Manager for graduate assistantships, assignments, and Graduate School student travel requests.
• Fulfill data requests by various campus partners including the College of Education Dean's Office.
• Facilitate the Department's Outcomes Assessment and Program Review data reporting requirements.
• With guidance from the Director of Graduate Studies and Department Head, implement changes in departmental admission procedures and policies to meet program goals.
• Disseminate college-specific information to prospective students, current students, faculty, or staff.

Percentage of time 45 Duties/Responsibilities

Student Services:

• Submit program recommendations for prospective students.
• Send welcome letters to all new WEIT students, indicating advisor (copied to advisor).
• Create and disseminate student admissions status reports to department faculty.
• Assist enrolled students with notifications and degree requirements.
• Monitor student progress toward degree completion and staying on track.
• Manage all paperwork/requirements for the thesis and dissertation defense for graduation, program of study forms, and all other applicable forms.
• Compose various letter and email responses ranging from verifying enrollment, employment, applicant denial, exception request, and any type of justification need for students.
• Maintain records for all new student applicants and enrolled students along with maintaining the college student database.
• Use Athena, Banner, Argos, Slate, GradStatus and DegreeWorks and related UGA student systems to provide support as needed.
• Communicate important University and Graduate School deadlines (drop/add, registration, withdraw, graduation, etc.), and job opportunities sent from outside agencies.

Percentage of time 45 Duties/Responsibilities

General Departmental Support:

• Cross-train and serve as backup to Administrative Specialist.
• Perform tasks and assignments as instructed by the office manager or departmental leadership.
• As a member of the staff in the department, this position supports the faculty. This position either provides the requested customer service or refers it to the appropriate staff member to respond. In cases where a service is requested that falls outside of the normal duties, this position will either provide the service or consult with the graduate coordinator as to possible alternative resources.
• Attend and participate in weekly departmental staff meetings.
• Complete a minimum of 20 hours of professional development per calendar year.
• Contribute to a culture of teamwork, respect, and belonging that supports the success of students, faculty, and staff.

Percentage of time 10

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name TJ Kopcha Recruitment Contact Email tjkopcha@uga.edu Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter

Optional Documents