Graduate Student Writing Program Coordinator (Student Support Specialist III)

Writing Lab Operations and Logistics Coordination

• Coordinate the scheduling and administration of Graduate Writing Lab and Office of Fellowships activities (e.g., one-on-one consultations, workshops, and writing groups), ensuring efficient, student-centered service delivery. Ensure continuity of services across in-person, hybrid, and virtual delivery models.
• Develop and maintain semester schedules for writing consultants and facilitators. Maintain coverage plans for peak periods (e.g., thesis/dissertation deadlines, qualifying exams, grant cycles).
• Monitor service utilization trends and provide writing consultant staffing recommendations or programming to meet demands. Identify workflow inefficiencies and propose process improvements.
• Develop digital resources and strategies for effective communication with students, staff, and faculty. This includes, but is not limited to, development of content for newsletters, social media, and the Center''s website to promote writing programming and resources.
• Coordinate hiring logistics, onboarding documentation, and training schedules for graduate writing consultants.
• Support strategic planning by providing operational insights and service capacity data.
• Facilitate campus outreach to promote Graduate Writing Lab and Office of Fellowships activities, develop promotional materials and maintain website content.

Writing Support

• Coordinate and deliver one-on-one writing consultations for graduate students across disciplines.
• Facilitate writing accountability groups and cohort-based writing communities.
• Collaborate with Associate Director of Graduate Writing Lab to develop scaffolded workshop series aligned with the graduate student milestones (e.g., prospectus, candidacy, defense preparation).
• Assess workshop effectiveness and revise content based on feedback.
• Create writing resources, guides, templates and toolkits.
• Provide advanced feedback on theses, dissertations, journal articles, grant proposals, fellowship applications, and conference papers.
• Support students in developing argumentation, organization, clarity, disciplinary voice, and revision strategies.

Assessment and Reporting

• Analyze data and create summary reports on attendance, impact, and outcomes to inform continuous improvement and share successes with internal and external stakeholders.
• Support assessment efforts through surveys, evaluation tools, and impact tracking.
• Assess emerging trends to shape curriculum and maintain relevance.
• Evaluate and recommend technology enhancements to improve efficiency.

Knowledge, Skills, and Abilities (KSAs):

• Knowledge of writing center best practices and evidence-based writing pedagogy.
• Skills in data collection, assessment, and program evaluation.
• Strong communication, facilitation, and collaboration skills across varied audiences and formats.