Graduation and Conferral Coordinator

Title: Graduation and Conferral Coordinator

Agency: ACADEMIC AFFAIRS

Location: Norfolk, VA

FLSA: Non-Exempt

Hiring Range:

Full Time or Part Time: Full Time

Additional Detail

Job Description:

Key duties include responsibility for timely and accurate graduation processing. This includes organization of the graduation petition paperwork and proper oversight of collection processes to ensure accurate graduation lists. The Graduation and Conferral Coordinator will also compile and verify final course requirements based on degree requirements and exception approvals. The position will also be responsible for maintaining the computerized degree audit system by programming curriculum changes, entering academic department approved overrides, ensuring accuracy and readability, troubleshooting issues reported by end users, and providing training.

Minimum Qualifications:

• Considerable knowledge of the principles of higher education and/or state and federal degree program enrollment regulations.
• Considerable knowledge of FERPA and NSC regulations and processes.
• Considerable knowledge of university operational calendars and information flow regarding student records, biographical data and University policies and procedures.
• Considerable knowledge of academic regulations and graduation requirements through the various curriculum and policy committees.
• Exceptional skill in reviewing credentials and issuing verification documents; conducting educational-based research analyses, identifying problem areas, coordinating complex activities in support of student enrollment services, and promoting and evaluating statewide policies and assigned educational programs.
• Considerable skill in accuracy and attention to detail to respond and interact with diverse populations.
• Exceptional customer service skills in a student-centric environment.
• Excellent organizational, communication, and time management skills.
• Ability to both work as part of a team and work autonomously when appropriate.
• Ability to apply knowledge of specialized enrollment program areas.
• Ability to learn essential aspects of a student information system.
• Ability to use good judgment and discretion in handling sensitive issues.
• Demonstrated ability to multi-task and not be hindered by frequent interruptions.
• Ability to acknowledge errors in a timely and professional manner.

Additional Considerations: