Location:Graff Ford
Employment Type: Full-Time
Salary:$40,000 – $45,000 per year, based on experience
Additional Compensation:
Up to $3,000 sign-on bonus for applicants with verifiable Ford parts experience
Yearly performance bonus opportunities
Top pay within range for qualified candidates
Graff Ford is seeking an experienced and highly organized Parts Counter Person to join our team. The ideal candidate will have a strong background in automotive parts, exceptional customer service skills, and the ability to perform well in a fast-paced dealership environment. Experience with Ford OEM parts is strongly preferred and qualifies for a sign-on bonus upon verification.
Assist customers and service technicians with identifying and ordering the correct parts
Maintain accurate inventory records, stock levels, and order tracking
Process parts invoices, returns, warranties, and core charges
Receive and organize incoming shipments
Ensure the parts counter and storage areas remain clean and organized
Provide excellent customer service to both internal and external customers
Accurately price and label parts
Communicate with vendors, suppliers, and service department staff
Previous experience as a Parts Counter Person required
Ford dealership or Ford OEM parts experience strongly preferred
Strong knowledge of automotive parts and terminology
Ability to read parts diagrams and look up correct components
Excellent communication and customer service skills
Detail-oriented, organized, and able to multi-task
Proficiency with parts management software and basic computer skills
Valid driver’s license with a clean driving record
Full benefits package
Medical insurance — Blue Cross
401(k) with employer matching
Paid time off / holidays
Employee discounts
Yearly bonus opportunities