Grand Rapids Kroc Center - Administrative Assistant

Position Summary: The Administrative Assistant performs a wide variety of tasks and administrative duties in support of an officer/director. This role is responsible for the coordination of calendars, scheduling meetings, and acting as a liaison between officer/director and others. This position is also responsible for performing general office and project related support including assisting visitors, answering telephones, and resolving various administrative inquiries and acting as a gatekeeper for operational and administrative tasks.

Essential Responsibilities:

• Partners with the officer/director to effectively handle a wide variety of projects and tasks
• Provides timely communication, feedback and follow-up to staff, leadership, visitors, and volunteers
• Arranges and coordinates meetings, appointments, visits, and business travel as needed, monitoring department calendars
• Communicates and coordinates department activities with other departments and headquarters
• Supports and organizes special projects including logistics, event budgeting, and communications
• Operates and troubleshoots new office technologies
• Maintains Policy and Procedures manual in coordination with other department staff
• Provides orientation and training for new staff as requested
• Maintains and organizes documents and files; preparing written communications as requested
• Performs other duties as assigned.

Additional Responsibilities:

• Provide administrative support to the senior Kroc Center Officer and corps officer for Congregational Life & Mission Integration
• Kroc Statistician
• Ministry programming assistance
• Handle all logistics and registration for sending adults and children to camp
• With limited direction, work from overall policies, goals, and budgetary limits, virtually self-supervising with direct accountability for final results.

Qualifications:

Education/Experience:

• Must have a high school diploma, GED equivalency, or equivalent combination of education and experience.
• Must be at least 18 years old
• 2+ years of executive administrative support experience or 3+ years of administrative experience
• Excellent typing skills and computer operation, including knowledge of Microsoft Office Suite.

Skills, Knowledge & Abilities:

• Maintain strict confidentiality
• Learn and adhere to The Salvation Army Policies, practices, procedures, and culture
• High degree of professionalism in dealing with diverse groups of people, including board members, senior executive staff, community leaders, and donors

Computer Skills:

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Willingness to learn new software as needed

Certificates and Licenses:

• Complete Safe From Harm training, and keep current as needed
• Must have and maintain a current valid driver's license and pass The Salvation Army Motor Vehicle Record check (MVR)