Graphics Support Specialist

Position SummaryThe Graphics Support Specialist is responsible for designing, producing, and maintaining high-quality graphic images and layouts for print, web, and multimedia applications to support USCG's communication and training needs. This role focuses on creative output while ensuring technical accuracy and compliance with government standards. The position is on-site at USCG Headquarters (2703 Martin Luther King Jr. Ave SE, Washington, DC 20032), with potential for telework upon COR approval.Key Responsibilities

• Design and produce computer-generated and freehand graphic images/layouts for various mediums, including print materials, web content, and multimedia applications.
• Collaborate with USCG personnel to create visually engaging assets that enhance mission execution, such as training visuals, promotional materials, or digital interfaces.
• Maintain and update graphic elements for consistency across platforms, ensuring compatibility with tools like Adobe Creative Cloud and Microsoft Office Suite.
• Adhere to USCG and DHS policies, including fire/safety protocols, security procedures, and protection of Sensitive But Unclassified (SBU) information.
• Work with the Project Manager to deliver timely, accurate graphics that meet 100% completeness standards, with root cause analysis for any issues.
• Identify as a contractor in communications and support team coordination for integrated media services.

Required Qualifications

• U.S. citizen or legal resident with the ability to obtain a Public Trust clearance and Common Access Card (CAC).
• Technical expertise in graphic design tools and software, with experience producing layouts for print, web, and multimedia.
• Minimum education and experience as specified in the PWS labor category (e.g., capable of efficient, reliable, professional performance in graphic support).
• Ability to work 0700–1600 EST, Monday–Friday, excluding federal holidays, with a focus on creative problem-solving under deadlines.
• Strong attention to detail and ability to perform with minimal government oversight.

Preferred Qualifications

• Proficiency in Adobe Creative Cloud (e.g., Photoshop, Illustrator) and integration with web/SharePoint tools.
• Experience in USCG or federal graphic design projects, such as recruiting materials (e.g., similar to GoCoastGuard.com visuals).
• Portfolio demonstrating diverse mediums and high-impact designs, with metrics like user engagement or project success.
• Familiarity with DHS security protocols for media handling and annual privacy training.