Green — Benefits Customer Service Representative

This role is tied to a public-sector opportunity with a defined submission deadline. Open the role details to review project status, client/source context, responsibilities, evidence requirements, application steps, and the FuntoNetwork public links before applying. The full role page includes the structured role snapshot and current RFP status context.

Role Snapshot

Project Status: Green - Open - Accepting Applications

Deadline for Submission: December 31, 2026 at 6:00 PM Eastern Time

Rate: Estimated 30-70 USD / Hour based on role, experience, and final project requirements

Client / Source: San Francisco Health Service System

Department: Operations and Logistics

Reports To: Director of Consulting Services

Location: San Francisco, California, United States

Travel: As required by project scope

Type: Contract / Project-Based Opportunity

About FuntoNetwork

At FuntoNetwork, we connect experienced consultants with upcoming project opportunities through a mobile-first platform built for discovery, review, application submission, payment tracking, and consultant support.

The Opportunity

FuntoNetwork is seeking a Benefits Customer Service Representative for upcoming project opportunity: San Francisco Health Service System.

Core Responsibilities

• Deliver the role-specific work described in this posting for the associated RFP.
• Coordinate assigned evidence, estimates, availability, and technical inputs with the FuntoNetwork proposal team.
• Maintain accurate, timely work products aligned to the client requirements and submission schedule.
• Establish the operating plan, service levels, staffing, workflow, inventory controls, safety requirements, and escalation paths.
• Schedule and coordinate people, sites, materials, equipment, vendors, access, and dependencies for each operating cycle.
• Trace assigned work to the RFP scope, requirement or RTM row, deliverable, dependency, acceptance criterion, schedule milestone, and supporting evidence.
• Review official solicitation materials and addenda affecting this workstream; document assumptions, open items, exclusions, risks, and required client decisions.
• Prepare role-specific technical inputs, work products, estimates, implementation details, quality records, and proposal or post-award delivery evidence.
• Coordinate interfaces and handoffs with project management, business analysis, technical, field, quality, compliance, training, and operations workstreams.
• Maintain status, issue, decision, change, and evidence records and escalate blockers before they affect submission or delivery readiness.

What You Bring

• A current resume or professional profile showing experience directly relevant to Benefits Customer Service Representative - San Francisco Health Service System.
• Examples of comparable work, outcomes, deliverables, and the tools or methods you personally used.
• Copies or verifiable details for any license, certification, education, clearance, or training expressly required by the role or solicitation; do not claim credentials that cannot be documented.
• Your availability, work location, travel or onsite capacity, rate expectations, and any schedule constraints before the submission deadline.
• Accurate disclosure of conflicts, employment or subcontracting restrictions, and authorization to submit your qualifications for this opportunity.

RFP Status & Award Center

View the contextual FuntoNetwork RFP Status & Award Center

How to Apply

Apply with your resume, relevant project history, credentials, availability, and role-specific work samples or evidence.

View the FuntoNetwork hiring process

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Optional Self-Interview for This Role

You may request an optional paid FuntoNetwork self-interview. This assessment does not guarantee placement, submission, interview, selection, or award.

Request a Self-Interview for This Role

Contact

Samuel Andoh | Account Manager

Email: samuel.andoh@funtonetwork.com

Website: www.funtonetwork.com

FuntoNetwork is an equal opportunity platform.