Grill Cook

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
The Grill Cook is responsible for preparing and serving short-order meals while delivering excellent customer service in a fast-paced hospital cafeteria environment.

This role ensures high-quality food preparation, presentation, and service while maintaining strict food safety, sanitation, and regulatory standards.

This position does not provide direct patient care.

Qualifications

Key Responsibilities

• Prepare and cook short-order items for grill and deli stations
• Serve customers efficiently while providing friendly, high-quality service
• Set up, stock, and replenish grill and cafeteria areas (beverages, hot food, grab-and-go, etc.)
• Maintain cleanliness and sanitation of cafeteria, servery, equipment, and workspaces
• Follow HACCP and regulatory food safety standards
• Assist with catering order preparation as needed
• Clean and restock stations after each meal period
• Monitor inventory and report shortages or issues to leadership
• Support department goals to improve retail satisfaction and efficiency
• Handle high customer volume during peak service times
• Demonstrate flexibility in supporting department needs

• High School Diploma or equivalent preferred (experience may substitute)
• Prior grill cook or food handling experience preferred
• Ability to read and communicate effectively in English
• Basic knife skills and experience using kitchen equipment (grill, fryer, slicer, steam tables)
• Ability to follow recipes and detailed instructions
• Strong multitasking skills in a fast-paced environment
• Excellent customer service and communication skills
• Ability to work efficiently during high-volume periods
• Demonstrates professionalism and adherence to I CARE standards

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Lifting Occasionally (3-33%)
• Carrying Occasionally (3-33%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)