Apple, Consulting, Customer Support/Service, Food Delivery, Food Quality, Food Safety, Food Services, Food and Beverage Industry, Order Processing, Quality Metrics, Sanitation
The Grille Cashier/ Expo position revolves around customer service and direct communication with customers and the kitchen staff. This role involves taking orders and payments and ensuring that food is delivered accurately and quickly to the customer as well as maintaining the cleanliness of the dining area.
This is a student Level A position paying $14.50 per hour.
Core Responsibilities:
- Provide excellent customer service by engaging with customers in a friendly and professional manner. Assist in answering questions about the menu and consult with full-time employees to adapt to customers' special dietary needs or preferences.
- Take food and beverage orders quickly and accurately while ensuring that payments (credit, Apple/Samsung pay, declining balance) go through.
- Assist kitchen staff in organizing and packaging orders according to the guest ticket and hand off food to customers once the full order is complete.
- Ensure that all food items meet quality standards for taste, presentation, and freshness.
- Maintain organization and cleanliness of the dining area including restocking the condiment area, wiping tables and counters, taking out trash, and assisting with kitchen closing tasks.
- Adhere to food safety and sanitation practices to protect the health and well-being of our customers.
- Work closely with fellow employees to ensure smooth operation during service. Foster a positive and cooperative work environment.
- Adhere to all Middlebury College and Dining Service policies, procedures, and guidelines.