Communication Skills, Customer Experience, Customer Support/Service, Customer1, Diversity, Food Safety, Mathematics, Meet Sales Quota, People Management, Preventative Maintenance, Problem Solving Skills, Quality Assurance, Quality Metrics, Quality Monitoring, Regulations, Resolve Customer Issues, Retail, Retail Management, Safety Compliance, Safety Process, Safety/Work Safety, Sales, Special Needs
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:- Customer Service skills
- Retail experience
Essential Job Functions:
• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.F
Food 4 Less
Want to do more with your career?
Our first warehouse-format supermarket, known as Food 4 Less, was opened in August of 1988 with a philosophy to provide Customers with the highest quality products and selection at the lowest possible price. The concept proved to be successful. Today, Food 4 Less is the nation’s premier warehouse-format, grocery chain and the undisputed low price leader. Food 4 Less stores feature a large selection of fresh fruits and vegetables, quality USDA select beef, seafood and fresh poultry – all at everyday low prices. Most locations also offer a fresh bakery and service deli.
Food 4 Less offers a variety of positions, including roles in our retail store locations, division office and warehouses. In addition to competitive pay, we offer company discounts, health benefits for those who qualify, 401(k) retirement plan and career advancement opportunities. Our Associates receive continual training and development to help achieve success within their roles. Food 4 Less is always seeking quality, service oriented individuals to join our team.
500 to 999 employees
Food and Beverage Production
https://jobs.kroger.com/food-4-less/go/Food-4-Less/571100/