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Skills
- Budgetingunmatched
- Corporate Communicationsunmatched
- Corporate Lawunmatched
- Customer Experienceunmatched
- Customer Support/Serviceunmatched
- Customer1unmatched
- Diversityunmatched
- Expense Trackingunmatched
- Federal Laws and Regulationsunmatched
- Financial Reportingunmatched
- Food Safetyunmatched
- High School Diplomaunmatched
- Inventory Managementunmatched
- Merchandisingunmatched
- Partner Salesunmatched
- People Managementunmatched
- Performance Analysisunmatched
- Performance Reviewsunmatched
- Problem Solving Skillsunmatched
- Process Managementunmatched
- Profit & Lossunmatched
- Promotional Programsunmatched
- Regulationsunmatched
- Resolve Customer Issuesunmatched
- Retailunmatched
- Retail Managementunmatched
- Salesunmatched
- Sales Promotionsunmatched
- Schedule Developmentunmatched
- Shelf Displayunmatched
- Special Needsunmatched
- State Laws and Regulationsunmatched
- Team Playerunmatched
Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.MINIMUM
- High School Diploma or GED
- Any management experience
- 1 year of grocery retail experience
- Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents
- Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
- Plan, organize and supervise the inventory process
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
- Monitor and control expenses for the department
- Stay current with present, future, seasonal and special ads
- Implement the period promotional plan for the department
- Prepare and submit seasonal critiques for the sales and merchandising supervisor
- Create and execute sales promotions in partnership with store management
- Understand the store's layout and be able to locate products
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Adhere to all local, state and federal laws, and company guidelines
- Train and develop associates on performance of their job and participate in the performance appraisal process
- Develop adequate scheduling to manage customer volume throughout hours of operation
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Communicate company, department, and job specific information to associates
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Numbers & Facts
| Location | Glendale, CO |
| Job Type | Full-time |
| Industry | Food and Beverage Production |
| Company Size | 100 to 499 employees |
| Year Founded | 1988 |
| Website | https://jobs.kroger.com |
About Company
Kroger Family of Companies, one of the world’s largest retailers, employs nearly 431,000 associates who serve customers in 2,778 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Kroger and its subsidiaries also operate 2,231 pharmacies, 784 convenience stores, 323 fine jewelry stores, 1,387 supermarket fuel centers and 38 food production plants in the United States. With sales of $109.8 billion in 2015, we continue to grow. Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.