Grocery Manager

Grocery Manager

The Grocery Manager is responsible for leading the Grocery Department to achieve sales, profitability, and customer service goals. This role ensures the department is fully stocked, well-merchandised, and operating efficiently while developing a strong team and maintaining a clean, safe shopping environment.

Department Operations

• Oversee all Grocery Department functions including ordering, inventory control, and merchandising
• Ensure shelves are stocked, faced, and organized to maximize sales and customer convenience
• Maintain proper product rotation, code dating, and shrink control processes
• Execute promotional displays, ad setups, and seasonal merchandising programs

Customer Experience

• Deliver a high standard of customer service and ensure team members do the same
• Address and resolve customer inquiries and concerns promptly
• Maintain a clean, organized, and inviting department

Team Leadership & Development

• Recruit, hire, train, and develop grocery associates
• Provide ongoing coaching, feedback, and performance management
• Create schedules that align labor with business needs
• Foster a positive, accountable, and team-oriented work environment

Financial Performance

• Drive sales and control expenses to meet department goals
• Monitor key metrics including sales, margin, shrink, and labor
• Identify opportunities to improve efficiency and profitability

Safety & Compliance

• Ensure adherence to food safety and sanitation standards
• Maintain compliance with company policies and regulatory requirements
• Promote a culture of safety for associates and customers

Qualifications

• High school diploma or equivalent required
• Previous grocery or retail management experience preferred
• Strong leadership, organizational, and communication skills
• Ability to multitask and work in a fast-paced environment
• Flexible schedule, including nights, weekends, and holidays

Physical Requirements

• Frequent standing, walking, bending, and lifting up to 50 lbs
• Ability to work in varied store conditions including cooler environments